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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 13061-80listings

Employer EIRE Systems K.K.

Desktop Support Engineer - Trading Floor (Finance/Securities)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Are you looking to take your technical/Help Desk career to the next level?

This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.

You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).

Working on the b ...

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Recruiter (Company is not publicly visible)

Engineer (Mechanical/Electrical Engineering/IT Development/IT Infrastructure)

  • ★ ★ Staff Level
Recruiter 株式会社明光キャリアパートナーズ
Location

Asia Japan

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]

Monthly salary: 250,000 yen to 650,000 yen

*Determined according to regulations after considering experience, skills, etc.

*3-month trial period (working conditions are the same as for permanent employment)

Bonus: None

Salary increase: Yes (once a year/April)

Overtime allowance: Full payment (may include 20 hours of assumed overtime pay)

...

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Recruiter (Company is not publicly visible)

Engineer (Mechanical/Electrical Engineering/IT Development/IT Infrastructure)

  • ★ ★ Staff Level
Recruiter 株式会社明光キャリアパートナーズ
Location

Asia Japan Ibaraki / Asia Japan Tochigi / Asia Japan Gunma

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...

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Recruiter (Company is not publicly visible)

Engineer (Mechanical/Electrical Engineering/IT Development/IT Infrastructure)

  • ★ ★ Staff Level
Recruiter 株式会社明光キャリアパートナーズ
Location

Asia Japan Tokyo / Asia Japan Saitama / Asia Japan Chiba

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...

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Recruiter (Company is not publicly visible)

Engineer (Mechanical/Electrical Engineering/IT Development/IT Infrastructure)

  • ★ ★ Staff Level
Recruiter 株式会社明光キャリアパートナーズ
Location

Asia Japan Mie / Asia Japan Aichi

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]

Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you according to your experience, skills, and wishes.

■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control design ...

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Recruiter (Company is not publicly visible)

Engineer (Mechanical/Electrical Engineering/IT Development/IT Infrastructure)

  • ★ ★ Staff Level
Recruiter 株式会社明光キャリアパートナーズ
Location

Asia Japan Shiga / Asia Japan Hyogo / Asia Japan Kyoto

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
Mechanical design, electrical and electronic design, analysis, production technology
IT development, IT infrastructure design and construction, operation and maintenance, help desk, etc. We will leave it to you to work according to your experience, skills, and wishes.
■Project examples
<Electromechanical>
・Design of automotive engines, seats, wire harnesses, exterior and interior parts
・Various CAE analyses of automotive parts
・Development and evaluation of on-board ECUs
・Machine, electronic circuit, and PLC control de ...

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Employer Neovia Logistics Services, LLC.

SAPスーパーユーザー / SAP Superuser（SAP倉庫モジュール）

  • ★ ★ Staff Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 5000K - JPY 7000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

＜業務内容＞

エンジニアはインドにおりますので日本ではSAPのトラブルシューティング、改善がメインです。
現場のワークフローの理解が重要ですので倉庫オペレーション経験のある方におすすめです。エンジニアである必要性はございません。

顧客システムとのインターフェースでネットワークのトラブル解決を他の部門のネットワーク担当者とともに行うことも想定されます。

エンジニア以下ユーザー ...

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Recruiter (Company is not publicly visible)

グローバルITサポート - 日本に上陸した外資系上場企業

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

ハードウェアやソフトウェアのトラブルシューティング、保守、およびサポートを提供し、ITインフラ全体の円滑な運用を確保するポジション。


Description

* ハードウェアおよびソフトウェアのトラブルシューティングと問題解決。
* パソコンやネットワーク機器、サーバーなどのハードウェアの設定、インストール、保守。
* ユーザーサポートの提供。ユーザーからの問い合わせや障害報告に対応し、問題を ...

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Recruiter (Company is not publicly visible)

ITサポートアナリスト - 米国大手デジタルソリューションプロバイダー

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

国内外のサポートチームと連携し、クライアントに向けローカルでのITサポートを提供するポジション。


Description

* ユーザーサポート: ユーザーからの問い合わせに対応し、電話、やチャット、対面などの手段でサポートを提供します。ユーザーの問題やリクエストに対応し、解決に導きます。
* ノートパソコンとモバイルデバイスの設定: PCのイメージングやモバイル機器の設定を行い、スムーズな業務遂行 ...

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Recruiter (Company is not publicly visible)

【カスタマーサポート】新規プロダクト部署立ち上げポジション

  • ★ ★ ★ Senior Level
Recruiter Pasona Inc. Global department／株式会社パソナ グローバル事業本部
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Job Description

≪業務内容≫
動画の商用利用にとどまらず企業のコミュニケーションを拡張しDX推進するため、
プロダクト「BlendVision＠AiM」の販路を拡大しサービスを市場に浸透させるために、カスタマーサポートチームを新設。
立ち上げメンバーとして参画いただける方を求めております！

【具体的業務】
・カスタマーサポートのプロセスの構築と関係部署との調整
・カスタマーサポートのFAQやWEBサイト内のサポートポ ...

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Employer Interworks Confidence inc.

Game customer support: Game lovers welcome! E-mail correspondence and other work related to game content!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Kanagawa / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

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Recruiter (Company is not publicly visible)

IT Support Specialist - 大手外資系IT企業、リモートワーク可

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

ユーザーからのIT関連の問い合わせに対し、サポート及びトラブルシューティングを行うとともに、適切な部署への連携、報告を行うポジション。


Description

* ユーザーからのIT関連問い合わせに対するヘルプデスクサポートを提供
* ハードウェアおよびソフトウェアのトラブルシューティングと解決
* ネットワークおよびシステムの設定と管理
* ユーザーアカウントの管理とセキュリティの維持
* ドキュメ ...

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Recruiter (Company is not publicly visible)

847【東京】バイリンガルITエンジニア◆英語×IT業務経験でグローバルに活躍◎外資系コンサルやメーカーで働く◆インフラ系業務経験、歓迎！◆TOEIC700◎20-30代活躍中！！

  • ★ ★ Staff Level
Recruiter J Styles Co., Ltd.
Location

Asia Japan Tokyo / Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3000K Over

Japanese Level Native Level
Job Description

人間関係の悩みゼロで業務に集中できます！
英語使用あり！IT業界でスキルアップが目指せます！！

＜プロジェクトの一例＞

＊大手自動車メーカー向け運用監視
＊仮想化システム導入プロジェクト
＊検証用クラウド基盤／ネットワーク設計・構築
＊自動化などシステム改善
＊VMware ESXによる仮想化基盤設計、構築、運用
＊FortiGateなどのFW設定／管理
＊SDN含むネットワーク設計、構築、運用
＊Zabbixなどに ...

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Recruiter (Company is not publicly visible)

大阪案件！　IT Desktop support

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 5000K - JPY 7000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

デスクトップサポートテクニシャンとして、社内ユーザーへのITサポートを行って頂きます。グローバルとの関わりも毎週あり、英語も使って頂くポジションとなります。


Description

* Windows, Office365に関する一次問い合わせ対応
* PC, モバイルに関する一次問い合わせ対応
* グローバルITへのエスカレーション
* IT機器管理、PCキッティング


Profile

* ITサポートの経験
* 中級以上の英語力（目安TOEIC500〜等 ...

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Recruiter (Company is not publicly visible)

広島案件！社内SE

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Hiroshima

Salary

JPY - Japanese Yen JPY 5500K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

外資系製造業界企業でのITユーザーサポートのお仕事となります。


Description

* エンドユーザーへのITサポート
* グローバルチームとの協業プロジェクトへの参画（スキルによる）
* II機器関連の管理


Profile

* ITサポートの経験
* Windows, MS365の知識
* ビジネス中級レベルの英語（尚良）
* コミュニケーション能力


Job Offer

* 長期派遣契約
* 魅力的な給与制度
* 英語が使える環境
* 残業ほぼ無し
...

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Recruiter (Company is not publicly visible)

APAC IT Support and Infrastructure Specialist

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 7000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

As an APAC IT Support and Infrastructure Specialist, you will play a pivotal role in delivering level 2 support for retail stores and local offices, ensuring the smooth operation of server and network infrastructure.


Description

* Manage level 2 support for retail stores and local offices.
* Support the maintenance and troubleshooting of server and network infrastructure.
* Facilitate store openings and closings in Japan.
* Collaborate with regional and global IT teams to ensure alignment with global standards.


Profile

* Proficiency ...

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Recruiter (Company is not publicly visible)

IT Help Desk- Global Software Company

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Global software provider company is currently looking for IT help desk support candidate. As an L1 IT Help desk support, you will be responsible for IT troubleshooting and PC kitting for internal team.


Description

* Mainly handle PC kitting and PC support as an internal IT help desk support.
* Troubleshoot L1 support to internal team and communicate with other team members in Japanese.
* IT Infrastructure maintenance and support
* Communication with end-users


Profile

* IT Passport certification or equivalent
* In-house SE or suppo ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

【Global project】IT Specialist

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

L1 IT Helpdesk

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.

· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.

· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...

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Recruiter (Company is not publicly visible)

ITサポートエンジニア - 手術ロボット分野における世界的リーダー企業

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 9000K - JPY 11000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

APAC全体のユーザーに対してハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断し、解決する役割を担います。また、ユーザーの技術的な能力向上と自己解決能力の向上を目指し、エンドツーエンドの技術サポートを提供します。


Description

* エンドツーエンドの技術サポート：ハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断・解決。
* ITインフラの ...

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