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2024.5.24 [Fri.]

Akihabara UDX 2F AKIBA_SQUARE

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Updated 2024-04-08
Activated 2024-04-08

【Global project】IT Specialist

Employer
Staff Level
Women Welcome
Online Interview
New Business
English Language Skills
Degree Not Required
No Age Restriction
Working Parents Welcome
Experience Welcome

Company Name	Godo Kaisha Amaris Japan/合同会社Amaris Japan
Job Type	IT (Hardware/Network) - Network Engineer IT (Other) - In-house System Operator IT (Other) - IT Help Desk
Industry	Consulting - Other
Location	Asia Japan Tokyo
Job Description	Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users. Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS. Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues. Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely and clear manner. Develop, review, and maintain detailed system documentation, including network diagrams, configuration standards, and operational procedures. Work collaboratively with customers, vendors, and cross-functional internal teams to ensure seamless support and service delivery. Escalate unresolved issues to higher-level support teams or management as needed, while keeping a detailed log of issue resolution progress.
Company Info	Amaris is an independent technology consulting firm providing guidance and solutions to businesses. It gathers more than 7,500 people across 5 continents and more than 60 countries. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade. Our experts engage across all sectors ranging from financial services and transportation to healthcare and technology. 【Why Us? 】 • Be part of an international, multicultural environment of 6000 talented people over 60 countries and 5 continents • Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world • Explore opportunities to grow quickly with a tailor-made career path • Take advantage of over 500 training courses in our ACADEMY catalog • Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep • Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors • Unlock your full potential, both professionally and personally.
Working Hours	40-hours a week (Monday - Friday)
Job Requirements	- 2+ years’ experience of Windows Server administration - Broad understanding of IT infrastructure - Excellent communication skills with good written and verbal communication skills in both Japanese and English (often discussion or meeting with Group IT colleagues WW) - Experience of working in a multinational and fast-paced environment, ability to work in a global team with colleagues located in Asian and Western countries
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Business Level(JLPT Level 2 or N2)
Salary	Depends on experience
Other Salary Description	Social Insurance Education/ Training Commuting/ Transportation Allowance
Job Contract Period	Amaris Permanent Employee

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