ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です！
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
業務拡大につきOnsite IT Support リード/マネージャー募集！を募集します！
Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide lead ...
Requited Skills & qualifications
・Strong experience in SQL
・Proficiency in data warehouse concepts
・Knowledge of Alteryx, AWS, Python, and ETL
・Previous experience in data analysis
・Familiarity with MS Power BI
・Excellent communication skills in English and Japanese and ability to take responsibility.
・4+ years of experience ...
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer del ...
