【職務内容】
•Analyze and understand business requirements.
•Identify potential technology solutions.
•Design and develop Teamcenter - Opcenter solutions/projects.
•Collaborate with offshore technical teams to ensure successful implementation.
•Evaluate the effectiveness of the solution and make necessary adjustments.
•Provide technical guidance and support to development teams.
•Define and document the overall integration solution architecture.
•Configure and maintain the Opcenter Connect FN for Teamcenter (FN4T) / CLM soft ...
ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です!
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
業務拡大につきOnsite IT Support リード/マネージャー募集!を募集します!
Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide lead ...
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, Configuration changes, or Software installations.
・Provide onsite technical assistance to End Users.
・Identifies potential issues ...