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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 1791-20listings

Employer Amazon Japan G.K.

☆業界/業種未経験可能【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週2リモート可能/国際色豊かな環境

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Recruiter (Company is not publicly visible)

Work from Home!!! Customer Service Associate!!!

HOT
  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 1500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 125K - JPY 333.333K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

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Employer Ten Group Japan Co., Ltd.

グローバル企業【旅行予約＆検索担当コンシェルジュ】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか？

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

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Employer TMJ, Inc.

[Minato Mirai/Bilingual Human Resources] Medical Equipment Support Operations Lead Supervisor

NEW
  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K Over

Japanese Level Native Level
Job Description

医療機器のテクニカルサポート、カスタマーサポートでの業務でのリードスーパーバイザー業務をご担当頂きます。

窓口の責任者としてスタッフ・SVをリーディングしていただきますのでチームマネジメント力が活かせるのはもちろん、クライアント対応も行っていただくので折衝力も身に付くポジションです。外資系クライアント様の業務のため、英語力も活かしていただけます。

＜センターの業務内容＞
...

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Employer 株式会社 Spider Labs

「代理店での広告運用経験が活かせる！」カスタマーサクセス

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Native Level
Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

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Employer Travelex Japan KK

【国際空港や街中の店舗で語学力、接客経験が活かせる】外貨両替窓口スタッフ　★キャリアアップの機会が豊富★ワークライフバランスが良い

  • ★ Entry Level
Location

Asia Japan Tokyo Shinjuku / Asia Japan Osaka Others / Asia Japan Tokyo Taito

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Job Description

空港や駅、ショッピングセンターで、お客様の旅のパートナーとしてご活躍いただく、外貨両替窓口スタッフを募集しています。海外とのつながりを感じる職場で、あなたの語学力や接客の経験を活かしませんか？

★ポイント★
★【仕事】世界中の方と関われる！旅のアドバイスをしながら外貨・プリペイドカードのご提案をします。日本で一番最初と最後に利用される方が多い所でお客様をおもてなしします ...

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Employer Mouser Japan G.K.

[Customer Service Assistant] No experience required! A global company with offices in 27 countries around the world

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

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Employer Amazon Japan G.K.

★中国語生かせます★【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週２リモート可能★業界/業種未経験可能

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品 ...

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Employer ZenGroup INC

Arabic Language Customer Support

  • ★ Entry Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3000K Over

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks（Translation, etc.）

※International Workplace! ...

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Recruiter (Company is not publicly visible)

Call center, mail order customer support

  • ★ Entry Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama / Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Overview: Respond to inquiries from mail order customers via phone, email, and chat.

Training will be provided upon joining the company.
Inexperienced people can apply!
You will work in Tokyo (Toranomon) or Yokohama (Minatomirai). ※chooseable
Applications are limited to residents of Japan.

The customer is Japanese, and we communicate in English within the company. (You can read and write using a translation tool and the level is OK)
...

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Recruiter (Company is not publicly visible)

Client Advisor for Luxury Retail Brand

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

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Recruiter (Company is not publicly visible)

Remote Customer Support Specialist at Fintech!

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

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Recruiter (Company is not publicly visible)

Customer Success Manager - Escalation

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Native Level
Job Description

You will ensure top-tier support for members who express dissatisfaction or give a detractor score in our NPS survey. You will oversee complaint management, guiding senior team members, Team Managers, and related roles through quality assurance, coaching, and training programs. Your success will be measured by reducing personal escalations, minimizing refunds and gestures, and increasing member retention post-resolution.


Description

* Actively and openly receive new complaints allocated by Managers, VoC team / Feedback Inbox, and manage these thr ...

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Recruiter (Company is not publicly visible)

[Customer Success] Sales for our in-house developed core system for mail order sales/New graduates welcome! Training provided after joining the company

NEW
  • ★ ★ Staff Level
Recruiter UNLOCK DESIGN Inc.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

You will be responsible for responding to inquiries about defects and proposing new services to clients who use our product "Tsuhan Ace".

[Specific duties]

- Operational guidance for customers when introducing Tsuhan Ace

- Responding to inquiries from existing customers about operation methods and defects

- Proposal/quote/document creation in response to requests from existing customers

- Deepening relationships with existing customers

- Proposing new services to customers who have used our products in the past

Initiatives to increas ...

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Recruiter (Company is not publicly visible)

Loss Service Adjuster at Global Insurance Company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 9000K

Japanese Level Native Level
Job Description

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department.


Description

The Adjuster will be responsible for the Claims Service Center in the Automobile or Property department, and will have the following main responsibilities:

* Improve customer service by promoting high quality case processing to handle claims
* Respond appropriately to reports, communications, and inquiries from customers, agents, counterparties, and other related parties, as well as in cooperation with regional claims offices ...

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Staffing Agency (Company is not publicly visible)

Chinese and Korean interpretation

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

[Chinese/Korean Interpreter]
You will work in a call center.
You will use telephones and video equipment for work.
You will respond to inquiries in Chinese or Korean to transportation companies, stores, medical facilities, public institutions, etc.
-Interpretation for native staff working at overseas call centers
-Translation of emails
-Support in Japanese
*The main inbound work will be interpretation and translation.
*Depending on the situation, you may also be asked to perform outbound work. ...

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Staffing Agency (Company is not publicly visible)

Portuguese/Spanish interpreter

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[Portuguese/Spanish Interpreter]
You will work in a call center.
You will use telephones and video equipment during your work.
You will respond to inquiries in Portuguese or Spanish to public transport, stores, medical facilities, public institutions, etc.
-Interpretation for native staff working at overseas call centers
-Translation of emails
-Support in Japanese
*The main focus will be on inbound work such as interpretation and translation.
*Depending on the situation, you may also be asked to perform outbound work. ...

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Recruiter (Company is not publicly visible)

Call Center Team Leader - up to 7M JPY

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7000K

Japanese Level Native Level
Job Description

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

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Employer International SOS France

Operations Specialist

  • ★ Entry Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Job Description

We are currently looking for an Operations Specialist to join our team in Tokyo.

This individual will be responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through the Assistance Centre from clients and subscribers. They will also deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented, execute cases with high standard customer service and working collaboratively between operations, medical and security specialists. ...

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