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Employer Hotelbeds Japan K.K.

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Job Description

■ Main tasks
・Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
・Drive client acquisition activities.
・Develop relationships with key travel agent partners.
・Work with the wider sales & other internal teams to align strategy for the sales area.
・Negotiate, implement and track the performance of key commercial agreements.
・Represent the company at client conferences, trade shows and other industry-related events.
・Participate in all strategy planning, reporting ...

Job Description

■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...

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Hotelbeds Japan K.K.

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