■Customer success support for SaaS products■
・Respond to user inquiries via phone, chat, and email
・We provide support for Japanese users of foreign payment services in Japanese, and internal documents are in English.
*The number of inquiries handled is approximately 10 per day, and each inquiry is handled one by one.
■Work points
・Work in a global environment with English-Japanese bilingual team members from over 15 countries.
・We have a team with high customer satisfaction and are recognized among vendors around the world.
...