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Neusoft Cloud Technology is a wholly-owned subsidiary of Neusoft Group.

We will take full responsibility for the BPO business of the Neusoft Group, combining Neusoft's excellent IT technology and extensive operational experience to provide high-level business process outsourcing services to the world.

Neusoft has an advanced operating system and management model with seasoned consulting, center launch, transfer and operational capabilities, serving a large number of customers, including the world's top 500 customers.

It has also become a leading business process outsourcing service provider in APAC.

Strategy/ProductsEFFICIENCY IMPROVING SERVICE COVERING FULL IT LIFE CYCLE

Neusoft IT Service has years of project experience and best practice cases. We offer enterprise clients professional IT support for their internal users. With our innovation and value-added service, clients can achieve high flexibility and agility in their business operation.

JobNeusoft Cloud Technology is looking for [Onsite IT Support Team Leader]!

<Job details>

1. Lead the day-to-day work of the team and ensure the operation of the project.

2. Lead and manage team members (7-10 people), provide support and suggest improvements to increase efficiency.

3. Track and measure member performance status and drive improvement plans to meet or exceed the expected goals of our customers.

4. Review and report operational status regularly according to SLAs and KPIs.

◇ Work location: Minato-ku, Tokyo

◇ Estimated annual income: 5.5 million yen to 7.2 million yen * Determined in consideration of experience and skills.

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Neusoft Cloud Technology Co .LTD

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