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Updated 2023-05-31
Activated 2023-05-22

Data Center Operator (Bilingual Support)

Employer
Staff Level

Company Name	株式会社バイオス/BiOS,Inc.
Job Type	IT (Hardware/Network) - Server and Machine Operation and Maintenance IT (Hardware/Network) - Network Monitoring IT (Other) - IT Help Desk
Industry	IT Consulting
Location	Asia Japan Tokyo
Job Description	BiOS is looking for a bilingual data center operator to provide services for several Japanese and international clients. Responsibilities ・ Provide facility support and escort visitors inside the data center ・ Manage server room entrance/exit record ・ Server/network rack management: correspond to requests including open/close, key rental/management, layout management, etc. ・ Secure rack mount space, manage rack floor layout ・ Provide server related services including; kitting, racking/removal, power on/off, cable connection/disconnection, etc. ・ Manage condition of IT equipment and rooms to detect unusual conditions such as; temperature, humidity, power, burning smell or smoke, etc. ・ Provide monitoring services including; LED check, extraordinary status check ・ Manage facility asset and label if necessary ・ Participate media (tape) change activities ・ Participate non-scheduled projects (i.e. server move, audit support, etc.) ・ Report to clients, both periodical and random
Company Info	BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company. With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan. Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs. We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world. Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded. Start your future today with BiOS.
Job Requirements	・ Professional experience working as a data center operator is preferred but not must ・ Professional experience in customer support related responsibilities in any industries (i.e. call center operator, sales call correspondence, etc.) ・ Should be able to understand clients’ requests and correspond quick with appropriate judgements ・ Should be able to handle mass data entry/management on PC ・ Should be able to participate 24/7/365 shift, including night time, weekends, and national holidays ・ Business level English and fluent level Japanese are required
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Fluent(JLPT Level 1 or N1)
Salary	Depends on experience

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