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This posting is managed by: Karasaki Intel. Human Resources Agent Co., Ltd.
Company Name Company is not publicly visible
Job Type
Karasaki Intel. Human Resources Agent Co., Ltd.
Customer Service - Customer Support
Location Asia Japan Osaka Osaka

Job Description [Actively seeking applicants who can speak Chinese or Vietnamese]

Handling applications and counter service from customers who wish to rent UR housing

[Specifically]

■ Counter service and plan guidance for customers who visit the store
■ Administrative tasks such as entering customer information and creating contracts
■ Answering inquiries by phone, etc.

<Comprehensive training system>
After joining the company, you will receive training from a senior employee.

We have a manual to teach you the basics, but you can also make the manual's contents easier to understand.

After training, you will start by learning counter work and contract writing work to understand the flow of work. After 2-3 years of experience, you will have mastered all the work content and will be able to work independently.

<No sales pitches/quotas>

The important role of support staff is to "accurately convey" the plan that suits the customer. Therefore, there is no need to force sales or bargaining, and there are no quotas.

There are about 10-15 types of plans to introduce.

Seasonal campaigns are prepared, and you will be carefully explained according to the situation. In addition, special software is used to input customer information and create contracts, so even those who are not good with computers can easily complete the work.
Company Info This job involves updating property information for the UR Organization.
Urban regeneration projects are large-scale projects, so you can work while being aware of the social impact.

Perfect for those who like to talk to people and want to work in a stable environment!
This job focuses on customer service, such as accepting and guiding applications for UR rental housing.
Even if you are new to customer service or clerical work, you can start with confidence as there is thorough training♪

\ Acquire "practical skills" that can be used nationwide! /
We are looking for staff to accept applications and provide customer service for UR rental housing!

Through work related to UR rental housing, you will acquire skills that are useful in various situations, such as
◎ Ability to explain things clearly
◎ Ability to provide polite customer service
◎ Accurate administrative skills

These skills are "basic work skills" that can be used anywhere in the country.
You can gain experience that will be a great advantage in your future career!

Another attractive feature is that you can start without experience in a stable, public environment.
This is the perfect workplace for those who like to interact with people and want to work long-term with peace of mind.

*Smoking measures are in place. Smoking rooms are available.
Working Hours Working hours: 9:15-19:00
* Scheduled working hours are 7 hours 25 minutes (early and late shifts) between the above hours, with a 1 hour break
* May change depending on the operating situation

Job
Requirements
[Required]
Those with customer service experience

[Welcome]
Those with experience at a UR sales center or local information desk are welcome

<Desired profile>
・Those who can speak Chinese or Vietnamese
・Those who have had a gap in their career but want to work at the company again
・Those who want to make a new start with an easy-to-understand job
・Those who want to work in an environment where they can also have a fulfilling private life
・Those who want to boost the business with many colleagues
・Those who want to do work that helps people
Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Fluent
Vietnamese Level Fluent
Salary JPY - Japanese Yen JPY 2500K   
Other Salary
Description
Expected annual income: 2.56 million yen to 2.7 million yen

Monthly salary: 176,000 yen to 180,000 yen

Number of bonuses: 2

Transportation expenses: Commuting expenses paid (up to 30,000 yen/month)

Real estate agent allowance (6,000 yen)

Other: Overtime allowance, childcare allowance

Bonus: Based on 2.55 months per year, the amount will increase or decrease based on individual evaluation.

Comprehensive social insurance, transportation expenses paid, health check, qualification allowance

Additional information: [Trial period] None [Insurance system] ・Health insurance ・Employee pension ・Employment insurance ・Workmen's compensation insurance [Passive smoking policy] ・No smoking indoors ・Training system (training upon joining the company/1 month) ・Regular health check ・Influenza vaccination ・Wedding gift ・Maternity gift ・Full-time employee promotion system available *Contract renewal/in principle every year
Holidays Holidays: Shift system
Annual holidays: 128 days
Vacation system: Summer holidays, New Year's holidays, special holidays, special vacations, paid vacations
Job Contract
Period
Contract employee

・Full-time employee promotion system available *Contract renewal/in principle every year
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