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Updated 2025-05-01
Activated 2025-04-30
Activated 2025-04-30
[English] CS/Security Service Inquiry SV/Annual Salary 3.64 million to 3.8 million yen @Hakata
NEW
| This posting is managed by: | GLOBALPOWER Inc. / 株式会社グローバルパワー |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Customer Support Customer Service - Call Centre Manager/SV |
| Industry | Outsourcing |
| Location |
Asia
Japan
Fukuoka
Fukuoka
|
| Job Description |
You will be responsible for various coordination and inquiry reception duties related to in-house construction work at a major security company. (Including registration and processing of various response requests, and reception and response of various contacts to the security company, etc.) - Various coordination and inquiry reception duties related to in-house construction work at the security company - Registration and processing of various response requests for the security company - Reception and response of various contacts to the security company After joining the company, you will take the same training and OJT as the staff and then start your supervisor duties. *Receiving and sending calls. *Colleagues/client employees will provide thorough support as you learn the job, and we will carefully train those with no work experience. <Main duties of SV> - Staff follow-up, training, and education - On-site management (booth management, document creation, problem improvement, etc.) - Creating a comfortable working environment - Consulting with clients, etc. <Future career path> SV (Supervisor) ↓ LSV (Lead Supervisor) ↓ S-SV (Senior Supervisor) / MGR (Manager) You will start as a member, and eventually you can aim to be in a position to lead the launch of improvements. We offer training programs tailored to your aptitude, as well as training and networking events for managers. We also have a specialized education department within the company, and we have a wide range of training programs to improve your skills and step up your game. |
| Company Info |
Major outsourcing company ・Call center business ・Outsourcing business ・Sales: 58 billion yen ・Number of employees: 2,700 |
| Working Hours |
・Shift system: 5 days a week from Monday to Saturday, Sunday and public holidays *Work on Saturdays and Sundays about half the month ・Working hours: 8:30-20:30 shift system ・Break time: 60 minutes ・Overtime: Yes (average of up to 20 hours per month) |
| Job Requirements |
■ Required skills ・Proficient in business English ・Call center experience ・Experience in attendance and satisfaction management ■ Welcome skills ・Highly security and compliance conscious ・Ability to manage numbers such as sales ・Staff management experience (store manager experience is welcome) ・Able to work hard to achieve goals |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3500K |
| Other Salary Description |
Monthly salary: 288,000 - 300,000 yen ・Bonus ・Salary increase ・Transportation expenses ・Social insurance |
| Holidays |
・2 days off per week on shift system ・3 days summer vacation, 4 days New Year's holiday ・Paid vacation (10-22 days per year) ・Special vacation (refreshment vacation, marriage vacation, mourning vacation, etc.) ・Other vacation (childcare leave, nursing care leave) *For those with at least 1 year of service *Annual vacation: 125 days |
| Job Contract Period |
Full-time employee (trial period: 3 months) |
| Nearest Station | ・Hakata Station (2 minutes walk) |
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