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Updated 2025-05-14
Activated 2025-03-27

E-commerce manager [French-based apparel brand]
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This posting is managed by: Pasona Inc. Global department／株式会社パソナ グローバル事業本部
Company Name Company is not publicly visible
Job Type
Pasona Inc. Global department／株式会社パソナ グローバル事業本部
Planning/Marketing/PR - Digital/Web/SNS Marketing
Planning/Marketing/PR - Other
Industry Fashion/Apparel/Accessory
Location Asia Japan Tokyo Shinagawa

Job Description [Job Summary]
As a member of the Digital Omnichannel team, the E-commerce Manager will be primarily responsible for overseeing and managing the company's online store, contributing to the continued growth of the company's e-commerce business and achieving annual sales and operational results targets. This position will have comprehensive responsibility in all aspects of the e-commerce business, including strategic planning, team management, analysis, site management, product management, operations, digital marketing, and project management.

[Recruitment Background]
Vacancy Recruitment

[Job Description]
①E-commerce Strategy and Management
- Formulate e-commerce growth strategies and achieve sales and operational result targets.
- Coordinate with internal and external partners to plan and execute additional promotions as needed.
- Manage the team and maximize productivity.

②Project Management
- Oversee the entire project process, including planning, specification definition, design validation, development schedule and resource management, QA/UAT implementation, and post-release KPI monitoring.
- Formulate and manage mid- to long-term development roadmaps.
- Lead the EC re-platforming project.
・Research new services and technologies and consider their introduction.

③Site/Product Management
・Regularly update the website and manage product listings to optimize CVR (conversion rate).
・Manage product catalog registration including product images, descriptions, and size information.
・Identify bugs and UI/UX issues and request implementation from developers.
・Manage settings for online promotions, sales, and coupon code generation.
・Manage the creation of creative materials provided by HQ and materials for local use.

④Analysis
・Prepare weekly sales reports and share business status with stakeholders.
・Prepare ad-hoc reports to evaluate the effectiveness of activities such as promotions, site improvements, capsule collections, and new service releases.
・Prepare monthly reports on sales, operations, marketing, and products and monitor business KPIs.

⑤Digital Marketing
・Work with ad agencies and in-house and external designers to develop and execute performance-driven paid advertising campaigns on Google, Yahoo, Meta, affiliates, and other related platforms.
・Optimize advertising creative, copy, targeting, and bidding strategies to maximize efficiency.

・Allocate advertising budget efficiently to maximize advertising revenue and ROAS (return on advertising spend).

・Explore and test new advertising technologies and emerging advertising platforms.

・Monitor KPIs such as sales, advertising spend, CPA (cost per acquisition), CVR, ROAS, and advertising revenue share, and create monthly reports to share with team and HQ personnel.

⑥ Operations
・Oversee daily operations and look for opportunities for improvement.
・Work with logistics partners to streamline order fulfillment, delivery, and returns.
・Handle escalations from customer service teams and resolve root causes to provide a positive brand experience.

【Working environment】
You can work flexibly by utilizing the remote system (implemented twice a week) and flextime system. Everyone works in a friendly, refreshing and relaxed atmosphere. We have office casual work and an in-house discount system.
Company Info ◆The Japanese subsidiary of a brand with a familiar crocodile logo originating from France◆
[Emphasis on work-life balance][Bright and lively company culture]
<Working environment>
Telecommuting system available (about twice a week), office casual wear*In-house discount system also available. Average overtime hours are about 20 hours, making it a comfortable working environment.
Passive smoking measures: No smoking indoors
Working Hours 10:00 - 18:30
Job
Requirements		 ■Requirements
・Experience in operating your own e-commerce site
・Business-level English skills
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 7000K - JPY 10000K   
Other Salary
Description		 Bonus: Once a year
Salary increase: Once a year
[Salary] Experience and current annual income will be taken into consideration.
*Bonus available
Social insurance provided
Commuting allowance
Retirement benefits system
Holidays [Number of holidays per year] 125 [Holidays] Two days off per week (Saturday and Sunday), public holidays, New Year's holidays, paid vacation, maternity leave, childcare leave, and nursing care leave/subsidy system
Maternity and childcare leave system available
Job Contract
Period		 Full-time employee Trial period: 3 months
Nearest Station Meguro Station (Yamanote Line/Meguro Line/Namboku Line/Mita Line)
2 minute walk
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