Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Activated 2025-07-09
[Near the station★No experience necessary★Use your English★] Customer support for the largest EC site
| This posting is managed by: | 大川株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Customer Support Sales/AE - Customer Success/Client Success |
| Industry | Telecommunications/Information Services |
| Location |
Asia
Japan
Kanagawa
Yokohama
|
| Job Description |
An international workplace! Support in Japanese! [Job description] Customer support at an e-commerce site ======================================== ◎Comprehensive training! Full manual! ======================================= Work as a customer service specialist at one of the world's largest e-commerce sites! \Specific duties/ This job involves responding to various inquiries from customers via phone, chat, and email in Japanese. \Open corporate culture/ The company is an international and open workplace. If you have any problems, you can always consult us via chat. Why not support your customers' fun shopping experience with Japan's proud "omotenashi" hospitality? [Appealing points] ★Enjoy working in an international environment with a foreign company-like working style ★No experience necessary in the job or industry ★Global company with operations in 90 countries ★Improve your English skills ★Free to choose your dress code, hairstyle, hair color, and nails ★No overtime! Good work-life balance |
| Company Info |
Employment: We provide next-generation digital CX (customer experience) and back-office services for a variety of industries, including communications, media and entertainment, retail and consumer goods, healthcare and life sciences, banking and financial services, transportation, hospitality and logistics, manufacturing and public utilities. |
| Working Hours |
Shift system (9-hour slot) Monday to Friday 8:00-22:00 (8-hour shift, 1-hour break) *Due to the shift system, there is almost no overtime! |
| Job Requirements |
<Requirements> - Business negotiation level Japanese conversation skills (minimum N1) - English skills sufficient for internal communication (TOEIC: 700~ or LISTENING and reading and writing only is OK) 90% of employees join the company with no experience <Preferred conditions> - BtoC telephone answering experience (preferred condition) - Friendly (most important condition) - Able to communicate while working - Flexibility, curiosity, and a desire to grow and learn - Able to work in a team - Able to respond to customers politely and promptly - Able to take a proactive approach to problem solving |
| English Level | Daily Conversation Level (TOEIC 475-730) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Salary |
JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12month ） |
| Other Salary Description |
Employment type: Contract employee Salary/remuneration: 3,000,000 - 4,000,000 yen annual salary Average scheduled working hours (per month): 168 hours Treatment/benefits: Complete social insurance: Employment, industrial accident, health, and welfare pension systems that allow you to work with peace of mind! Free online courses: Comprehensive learning opportunities to support skill development! Free drinks: Water, tea, and coffee are free all day in the office. ★In addition, you can drink as much draft beer as you like after work! Enjoy a relaxing time♪ |
| Holidays |
Vacation/Holidays: Paid vacation Sickness/injury leave Maternity leave Childcare leave Spouse's birthday leave Features ♪ You can take 5 or more consecutive days off ♪ You can also take long trips with your paid vacation! |
| Job Contract Period |
Employment type: Contract employee |
| Nearest Station |
5 minutes walk from Minatomirai Station on the Minatomirai Line 15 minutes walk from Sakuragicho Station on the JR Keihin Tohoku Line |
People who viewed this job offer also looked into these.
-
Promoting the expansion of overseas brands into Japan [English and Chinese s... Location Japan
Salary JPY 5000K - JP... -
◆◇◆Data center operations◆Osaka/Tokyo◆Language skills can be utilized◆... Location Japan
Salary Depends on expe... -
English Teacher for Adult Students [Prepare Japanese adults for life abroad!... Location Japan
Salary JPY 3500K - JP... -
120 days off per year [Telephone Operator] Discounts at IHG hotels around th... Location Japan
Salary JPY 2500K Over -
【IT Helpdesk】-Global Luxury Brand @Tokyo Location Japan
Salary Depends on expe... -
[Full-time employee] ◆Receptionist/secretarial position at a world-class re... Location Japan
Salary JPY 3500K - JP... -
[Tokyo, Akihabara] Test Engineer (English Projects) - Average overtime hours... Location Japan
Salary JPY 3000K - JP...
Additional listings by this company
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
