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Activated 2025-02-17
Polish Customer Support
| This posting is managed by: | Global Initiative Corporation |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 Customer Service - Call Centre Manager/SV Customer Service - Other |
| Location |
Asia
Japan
Osaka
Osaka
|
| Job Description |
・ Responding to inquiries from Korean customers · Work with other teams to resolve customer complaints ・ Supervision of part-time customer service providers ・ Other related work (translation, etc.) |
| Company Info |
Headquartered in Osaka, more than 60% are global companies from overseas. With the goal of providing a place where everyone in the world can smoothly purchase Japanese products online, we are developing three services that deliver Made in Japan to a large number of customers. Growth has not stopped since the company was founded, and this year we also exceeded our sales forecast by more than 1 billion yen and achieved a growth rate of 177%. |
| Working Hours |
・Flex time – Core time 10:00-16:00, with up to 2 hours lunch included ※During training※ 9:15-18:15 |
| Job Requirements |
◆Required ・Native-level Polish ・Business-level Japanese (JLPT N2 or above) ・Business-level English ◆Preferred Skills ・Work experience in a small or medium-sized business ・Experience working for an e-commerce company or as customer support ・Basic knowledge of HTML ・Other language skills *You must have a valid visa that allows you to work or be employed in Japan. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Polish Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3500K - JPY 4500K |
| Other Salary Description |
・ Salary increase once a year ・ Transportation expenses ・ Overtime allowance (paid in 1 minute increments) ・ Complete social insurance (employment insurance, workers' accident compensation insurance, health insurance, welfare annuity insurance) ・ Working in plain clothes is OK (it doesn't have to be a suit) |
| Holidays |
・ Two days a week (Saturdays and Sundays) ·New Year holiday ・ Implemented 22 days of paid leave from the first year (the number of days increases depending on the number of years worked) ・ Long-term continuous leave can be taken |
| Job Contract Period |
Contract employee (with regular employee promotion system) ■ About contract employees: All contract employees start and are renewed every 12 months. ■ After working for 3 years, you will be promoted to a full-time employee. (90% of the promotion results from 2017 to 2020 * Excluding self-retirement) |
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