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Activated 2025-03-28
Social media support for global companies (team leader candidate) ★English skills available◎
| Company Name |
トランスコスモス株式会社 |
|---|---|
| Job Type |
 Customer Service - Customer Support |
| Industry | Outsourcing |
| Location |
Asia
Japan
Okinawa
|
| Job Description |
■Client communication -Regular meetings with foreign clients (communication in English) -Coordination with internal and external stakeholders -Handling escalations ■Team management -Support for member development, training, and education -Support for overall team goal management and performance improvement -Implementing measures to improve member motivation |
| Company Info |
At transcosmos, we value relationships of trust with our customers, the growth of our employees, and the constant investment we make in cutting-edge technology. We aim to be a company that continues to create value by fusing people and technology through systems, and are constantly working to create new services and improve existing operations. ・As we will be primarily dealing with foreign clients, this is an environment where you can utilize your English skills. ・Communication within the team is primarily in Japanese. ・Our company provides services in 35 countries around the world, and has a stable foundation with a track record of doing business with over 3,500 companies, making this the perfect environment for those who want to work globally. |
| Working Hours | Working hours: 09:00-18:00 (8 hours) |
| Job Requirements |
[Requirements] Over 1 year of experience in BPO English: Business level *TOEIC score of 800 or higher *English skills can be discussed Japanese: Native level |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Chinese Level | None |
| Salary |
JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12month ） |
| Other Salary Description |
Monthly salary 288,000 yen Annual salary 3,456,000 yen ◆Full social insurance coverage ◆Nursing care leave ◆Permanent employment system ◆Full-time employment system available ◆Overtime allowance (in 1-minute increments) ◆Maternity and childcare leave ◆Sick childcare system available ◆Paid leave ◆Transportation expenses paid according to regulations (up to 50,000 yen/month), ◆Parking allowance paid according to regulations (15,000 yen/month), etc. ◆Free wi-fi within the company ※Relocation expenses to Okinawa must be discussed ※All fees are subject to regulations ※Many other benefits |
| Holidays |
Working days: Monday, Tuesday, Wednesday, Thursday, Friday Minimum number of working days: 5 days a week *Depending on the team you are assigned to, you may work on Saturdays and Sundays. We will discuss this with you depending on the situation. |
| Job Contract Period |
contract employee |
| Nearest Station | 3 minutes walk from Yui Rail Prefectural Office (Okinawa Prefecture) Station |
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