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This posting is managed by: Career International FOS Sdn Bhd
Company Name Company is not publicly visible
Job Type Sales/AE - IT Sales
Sales/AE - Advertising/Media Sales
Sales/AE - Other
Industry Other
Location Asia Malaysia Kuala Lumpur

Job Description What you need to know:
• As a technical supporter, you will contact customers via phone, chat, and email after making an appointment.
• You support customers by integrating their website, their store, or their account and aid in solving technical challenges.
• Identify content and performance potential and advise the customer on the technical integration and improvement of processes.
• A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
• With diligence, you track the customers' successes through constant monitoring.
Company Info Global Reach and Expertise
Worldwide Presence: A MNC that operates in numerous countries, offering global reach and local expertise.
Diverse Services: The company provides a wide range of services, including customer care, technical support, sales, and digital solutions.
Industry Expertise: MNC has deep industry knowledge and experience in various sectors, such as technology, healthcare, and finance.
Innovative Solutions and Technology
Advanced Technology: The leverages cutting-edge technologies like AI, machine learning, and automation to improve efficiency and customer experience.
Digital Transformation: The company helps clients transform their businesses by providing digital solutions and consulting services.
Data-Driven Insights: We use data analytics to gain valuable insights and optimize customer interactions.
Customer-Centric Approach
Customer Focus: We prioritizes customer satisfaction and loyalty.
Personalized Experiences: The company delivers personalized experiences through tailored interactions.
Continuous Improvement: Company that constantly strives to improve its services and meet evolving customer needs.
Employee-Centric Culture
Employee Development: Company that invests in its employees' growth and development through training programs and career advancement opportunities.
Positive Work Environment: The company fosters a positive and inclusive work culture.
Employee Well-being: We prioritize the well-being of its employees through various initiatives.
Working Hours 9am - 9pm (Rotational Shift - No Night Shift)
Job
Requirements
Requirements:
• Diploma and Bachelor’s degree with 14 months passport validity
• 1 year experience in Web Development
• Experience in google tag manager and/or google tag assistant & API
• At least 1 year experience in customer support
• Previous experience with social media advertising, digital marketing, sales
• Good English comms skills + fluent with native language
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary MYR - Malaysian Ringgit MYR 118K - MYR 138K   
Other Salary
Description
Education/ Training
Annual leave
Medical benefits
Sick leave
Others allowance
EP (Visa) provided
etc.
Holidays Five-Day Workweek
Sick Leave
Nearest Station Nearest with public transport (Bus, MRT, KTM, Monorail, LRT and etc.)
Easy to find food
Near with shopping complex
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