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Activated 2025-04-03
Front desk staff at the large luxury hotel chain at Shinjuku, experienced only
| This posting is managed by: | 株式会社foredge |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Reservations Management |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Tokyo
Shinjuku
|
| Job Description |
Front desk staff: Depending on your ability, for example, you will be responsible for the following tasks , but not limited to these. ・Handling check-in/check-out procedures ・Processing reservation orders ・Providing telephone support ・Offering in-house information ・Guiding guests to rooms ・Overseeing luggage storage ・Maintaining cleanliness in check-in counters, luggage carts, and staff rooms. |
| Company Info |
“Bring peace to those who arrive and happiness to those who depart“ It is a historic luxury hotel located in the heart of Tokyo. With 700 renovated rooms and a refurbished lobby, it will undergo a complete transformation, expected to be completed around May 2025. In this rejuvenated environment, you can work in a wonderful setting, catering to guests from various countries. With the motto "Bring peace to those who arrive and happiness to those who depart," we all work together enthusiastically and harmoniously. We are looking for those who can intuitively understand customer needs and find joy in fulfilling them with us. |
| Working Hours |
Hours: Monthly variable working hours system ex: 6:30-15:00, 8:00-16:30, 9:00-17:30, 10:00-18:30, 13:00-21:30, 14:30-23:00, etc. (all includes a 1-hour break)(Some sections may involve overnight shifts) |
| Job Requirements |
- Degree: Not required - Majors: All majors - Japanese: JLPT N3 or equivalent - English: Business level -Candidates who have 3 years or more experience in the front desk position at any hotel, or accommodation facility in Japan or overseas. -A person who have strong communication skills and value teamwork. -A person who possess a curiosity towards new technologies and demonstrate a proactive attitude towards learning. -A person who can intuitively understand customer needs and find joy in fulfilling them. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Daily Conversation Level |
| Chinese Level | None |
| Salary | JPY - Japanese Yen JPY 3000K - JPY 4000K |
| Other Salary Description |
・Salary: 213,000 yen/month ・Raises and bonuses -Raise: Once a year -Bonuses: Twice a year *Estimated annual bonuses in total: 3 months worth of salary ・Commuting allowance: Fully covered (based on the company's designated commuting route) • Social Insurance (Employees' Pension Insurance, Health Insurance, Employment Insurance, Workers' Accident Compensation Insurance) • Full reimbursement of transportation expenses (based on the company's designated commuting route) • Health checkups (twice a year) • Provision of uniforms and lockers • Employee cafeteria • Discount for domestic and international stays at Hyatt hotels based o n years of employment. • Indoor smoking allowed (there is a smoking booth) • Internal training and e-learning programs • Membership in the welfare club 'Lilo Club,' • Employee appreciation festival • Award System • Summer family party • Year-end-party • Employee recreation, etc. |
| Holidays |
・Annual Holidays:106 days Other holidays - Special holiday: 12 days *It will expire within a year. - Annual paid leave: 10 days (first year) *It is mandatory to take at least 5 days within a year among this annual paid leave(the lest can be saved up to two years). - Congratulation/condolence leave - Pre/post-birth maternity leave - Child care leave etc. |
| Nearest Station | Shinjuku |
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