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Updated 2024-06-10
Activated 2024-06-05

Desktop Support Engineer Niigata Job(8395)

  • Recruiter
  • Executive Level
  • Women Welcome
  • Reduced Work-Hours
  • Five Days Workweek
  • English Language Skills
  • Foreign Affiliated Company
  • Publicly Listed Company
  • Urgent Hiring
  • Global Company
  • Experience Welcome
This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
IT (PC, Web, Unix) - Business Application SE
IT (PC, Web, Unix) - Web Application SE
IT (PC, Web, Unix) - Database SE
Location Asia Japan Tokyo

Job Description Responding to client support requests. Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Completing job reports and ordering supplies
Company Info Global Solutions, having now has more than 400 SAP consultants in Japan, who are knowledgeable enough in various business areas provided by SAP and lead the operational transformation at the global level.
We are also a unique group of professionals who have expertise in global AMO and ITO service based on inertia, and in new technologies which lead to “Strategic IT”, such as SAP S/4HANA, Predictive Analytics, and Hybris.
The Company’s Group is staffed with about 10,000 SAP consultants all over the world.
Global Solutions, as a Core SAP Solution Company in Japan, provides Japanese corporate customers with a management platform that is global, seamless, and optimized totally by collaborating with the Company’s Group in and outside of Japan
Job
Requirements
Bachelor’s degree in computer science or information technology.
Proven work experience as a desktop support engineer or support technician. 
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills.
Good written and verbal communication skills.

Japanese language: Native (JLPT N)level and English native speaker
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4500K - JPY 5000K   
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