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- Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社・Company profile TOP
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Updated 2024-05-14
Activated 2024-05-14
Activated 2024-05-14
Counter Operations Manager [Tax Refund] - up to 12M JPY
- Recruiter
- Entry Level
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
We are seeking a dynamic and experienced individual to join our client's team as a counter Operations Manager for our Tax-free shopping center located in Tokyo23. you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance. Description * Oversee all Central Issuing and Refund Counters (CIRC) across Japan from setup to daily operations. * Manage counter managers and frontline staff at each location, including full-time, part-time, and outsourced personnel. * Collaborate with Developer/Tenants representatives to accomplish mutual goals. * Prioritize customer service and satisfaction. * Work closely with internal management to maintain best practice standards and meet KPIs. * Communicate effectively in both Japanese and English with internal and external stakeholders. Profile * Native level in Japanese speaker with fluency in English; proficiency in Chinese is a plus. * Minimum of 1 year of experience in the service industry, with a preference for candidates with experience in hospitality, travel, or F&B. * Strong leadership skills with the ability to manage, develop, and support key departments. * Excellent analytical skills to leverage data for actionable insights. * Proactive mindset with the ability to foresee challenges and plan accordingly. Job Offer * 15 days paid holidays * Japan Standard social insurances * Pension Plan To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
| Company Info | Global Tax Refund Company |
| English Level | Fluent (TOEIC 865-) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 4500K - JPY 5000K |
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
