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This posting is managed by: | Fidel Consulting KK |
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Company Name | Company is not publicly visible |
Job Type |
IT (PC, Web, Unix) - Database SE
IT (Hardware/Network) - Server Architect and Developer IT (PC, Web, Unix) - Web Application SE |
Location |
Asia
Japan
Tokyo
|
Job Description |
Perform development and configuration of a variety of areas including, but not limited to Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release / SDLC, Asset Management, Configuration Management (CMDB), Project, Timecards, Mobility, Reporting and Performance Analytics. Collaborate with a global team to scope and design solutions for documented business and technical needs, with an emphasis on / preference for minimizing customization. Design technical solutions to address complex requirements, evaluate alternate solutions, identify the best option, and implement the solution. Design, develop and configure workflows, forms, scripts, and underlying logic using Scrum / Agile methodologies. Formulate and implement a Quality Assurance strategy, with solutions for unit, system integration, regression, and user acceptance testing. Participate actively in automation efforts on the platform. Analyze, troubleshoot, and remedy identified system issues. |
Company Info |
A leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future. [Measures against passive smoking] No smoking indoors allowed Designated smoking area |
Job Requirements |
Requires a bachelor’s degree in Computer Science, Information Technology, or related areas. In lieu of Bachelor’s degree, extensive familiarity with the field’s concepts, practices and procedures is required. 4+ years of experience working with IT Service Management solutions in an enterprise environment. 3+ years of ServiceNow development / implementation / administrative experience. Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas. Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.) Strong grounding in fundamentals of web application development (identity, security etc.)·Experience working with structured data, schema, and databases. Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL. Knowledge of ITIL concepts. Exposure to the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Rules (IRE) for data ingestion. Ability to understand complex business needs and adapt appropriately. Ability to learn and adapt to new technologies applicable to the ServiceNow platform. Superior attention to detail with excellent written and verbal communication skill |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Salary | JPY - Japanese Yen JPY 7000K - JPY 8000K |