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This posting is managed by: | Career International FOS Sdn Bhd |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Call Centre Manager/SV
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Location |
Asia
Thailand
Bangkok
|
Job Description |
Responsibilities: o Provide mentorship, guidance and career development to members of your team o Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions o Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise o Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results o Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions o Identify actionable insights, suggest recommendations, and influence team strategy through effective communication o Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions |
Company Info | BPO Industry |
Job Requirements |
o Bachelor Degree preferred o Significant experience in a complex fast paced environment o Minimum 2 years of prior relevant people management experience o Strategic thinker with strong analytical and creative problem-solving skills o Excellent written and verbal communication skills o Passion for ensuring an excellent user experience |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Native Level |
Salary |
MYR - Malaysian Ringgit MYR 138K - MYR 178K
(Monthly Salary Range: MYR - Malaysian Ringgit MYR 11.5K - MYR 14.833K *Divided into12month ) |
Other Salary Description |
" * Medical Insurance * 12 days: Annual Leave * 30 days: Sick Leave * 3 days: Business Leave (Official visit to government office. Eg for visa run,etc) * Career Development Program * For non-Thai ~ visa processing, one way flight & 1 week of accommodation provided * 1 time housing deposit ~12,000THB |