We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our  Privacy Policy.
Click here to hide this one-time notice.

Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual
Updated 2024-04-19
Activated 2024-04-19

[English proficiency required & inexperienced welcome] Medical customer support position | Support for Japanese overseas / Correspondence with overseas medical institutions | Major foreign companies
Automatically translated job page

  • Recruiter
  • Entry Level
  • Bonus System
  • Work-Life Balance
  • Less Than 20 Hours of Overtime
  • More Than 120 Days off per Year
  • Online Interview
  • English Language Skills
  • Recent Graduates Welcome
  • Foreign Affiliated Company
  • Major Company
  • No Experience Required
This posting is managed by: EPS Consultants LLC
Company Name Company is not publicly visible
Job Type
EPS Consultants LLC
Administrative - International Affairs
Customer Service - Customer Support
Customer Service - Other
Location Asia Japan Tokyo Minato

Job Description ■This is a global customer service position that serves as a point of contact with customers, local medical institutions, and internal departments.

・Receiving calls and support from customers who require medical assistance.

・Communicate with overseas medical institutions and arrange medical institutions and medical staff that can provide treatment.

・Arrange services related to medical evacuation/repatriation, etc. in cooperation with overseas medical personnel and staff stationed locally.

・Communication with the department in charge of billing for medical expenses, etc.
Company Info With 1,000 bases in 90 countries around the world, we provide medical and security support to our globally active customers. The Assistance Center is staffed by doctors, nurses, security specialists, and coordinators to provide prompt support. In addition, we have established clinics in countries where it is difficult to maintain medical institutions and facilities equivalent to international standards, and in areas where it is difficult to receive appropriate medical treatment due to cultural and linguistic backgrounds. It is a job where you can acquire deep knowledge of international affairs, and there are many major clients, and there is no doubt that your skills are rewarding.
Job
Requirements
・Be able to achieve goals, manage time, and organize data.

・Have good communication skills in English.

・Be able to understand the situation appropriately by listening to the speaker's content, and clearly convey opinions, information, and key points of discussion.

・Be able to work productively even under stressful situations and meet customer needs.
English Level Fluent (TOEIC 865-)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4000K - JPY 5000K   
Job Contract
Period
full-time employment
Back

[English proficiency required & inexperienced welcome] Medical customer support position | Support for Japanese overseas / Correspondence with overseas medical institutions | Major foreign companies

Apply
Like