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Updated 2023-05-24
Activated 2023-05-24

Overseas Work 【Customer Care Executive】 Visa arrangement + travel expenses paid by company!

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Overseas Business
Language Skills
English Language Skills
International Transfer
Recent Graduates Welcome
New Graduates Welcome
Urgent Hiring
Global Company
Experience Welcome
Visa Support Available

Company Name	Talreso Consultancy and Advisory
Job Type	Customer Service - Customer Support Other Job Type - New Graduate & Entry Level Sales/AE - Customer Success/Client Success
Industry	Employment Agency
Location	Asia Malaysia Kuala Lumpur
Job Description	No.1 country for Japanese people to move to from 2006 to 2019 consecutively ★Even with the Corona situation, you can find a job overseas ★Expand your global career possibilities ★Training and follow-up system after joining is high levels in Malaysia! Would you like to try working overseas in Malaysia? If you want to utilize your Japanese and English language skills while building your career in a foreign company, this is the perfect opportunity for you. [Job Description] 1. You would be a Customer Care Executive providing customer support via calls, emails and chats . 2. You would need to handle a high volume of customer and client inquiries professionally and in a timely manner. 3. This is a job where you will connect with our customers using the Japanese language and business level English. 4. We are looking for someone who can support us with your Japanese and English language skills and hospitality. [The situation of corona in Malaysia] The vaccination rate has exceeded 90%, domestic and international travel is now possible, and the country is returning to its pre-corona normalcy. Work visas have been approved within two months of application, and the system is now in place to enable smooth employment in Malaysia. We understand that many people had to cancel or give up their overseas employment, study abroad, or work-holiday plans in the past two years due to Corona, but how about taking this opportunity to build a career in Malaysia as a full-time employee, making the most of your language skills? [We will support you even if it is your first time to work overseas! Support System] 1. The company will arrange your visa and cover all your travel expenses, giving you a speedy start to your life in Malaysia! 2. After joining the company, you will undergo a training period, which consists of classroom lectures and on-the-job training. Even if you have no experience, you can start working without feeling uneasy. 3. Accommodation will be provided for the first 2 - 4 weeks of your stay in Malaysia, giving you enough time to find your own home in Malaysia. [Selection Process] Application → Applying from Daijob → Explanation of the selection process by meeting → Submit resume (in English) → Video interview in English → Offer of employment → Start training and work (from home) → Start visa procedures → Obtain visa → Travel to Malaysia After accepting the job offer, you will work from home in Japan until you receive a work visa for Malaysia. You will be able to travel to Malaysia approximately 2.3 months after the start of visa procedures. If you have any questions, please feel free to ask us during the initial phone call!
Company Info	In Malaysia, we are currently employing Japanese expatriates to support our projects. Atmosphere of the Malaysia office The office is a global environment with not only Japanese but also many people from other Asian countries working there. The office is an open space, so you can communicate with your colleagues in any language! Kuala Lumpur, where our office is located, is a city of office buildings, condominiums, restaurants, bars, and supermarkets. it is a beautiful and safe place to work, live, and eat! You can expand your global career possibilities! If you want to actively grow in a foreign country, we have an environment where you can learn English while you work and use it to apply for other positions within the company.
Working Hours	8 hours work + 1 hour break Less than 20 hours of overtime
Job Requirements	[Requirements] • Candidates must possess at least Bachelor’s/College Degree in any field • Good communication and interpersonal skills • Skilled and eloquent in speaking and writing • Interested in customer service • Must be willing and able to work in rotational shifts [Our Ideal Candidate] • Native or N1 Japanese skills. • At least 6 months of Customer Service experience • Experience in customer support (including face-to-face customer service) • Experience working in the hospitality industry • Business manners and PC skills • Those who want to build a career in a foreign company. • New graduates who want to venture overseas are encouraged to apply - Full Training Provided
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Native Level
Salary	Depends on experience
Other Salary Description	Salary: Please discuss at the time of interview + various allowances * Prices in Malaysia are about 1/2 to 1/3 of Japan. ★ Incentives based on excellent achievements, various incentives available ★Bonus payment (according to performance) Some of the contract details are different when working from home in Japan. ■ Acquisition of a work permit Permits to work overseas are arranged by the company ■Arranging a one-way ticket ■Local bank account opening support ■Medical insurance (adapted after joining the company)
Holidays	2 days off per week Paid Holidays Sick Leave
Job Contract Period	Full time permanent employment
Nearest Station	Kuala Lumpur near LRT station

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