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Updated 2023-05-31
Activated 2023-05-31

[Korean Contents Moderator/Senior Moderator] Project start on July

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Entry Level
No Dress Code
Work-Life Balance
Remote Work
Maternity Leave/Childcare Leave
Five Days Workweek
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Foreign Affiliated Company
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Company Name	TECH MAHINDRA Limited
Job Type	Creative (Media Related) - Game Programming & Editing Customer Service - Customer Support IT (Other) - Other
Industry	IT Consulting
Location	Asia Japan Kanagawa Yokohama
Job Description	As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience. The Moderator will be responsible to moderate the content posted by users on the games platform. His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines.
Company Info	Tech Mahindra Business Process Services provides Next Gen Digital CX & Back Office services across multiple industries including Communication, Media & Entertainment, Retail & CPG, Healthcare & Life Science, Banking & Financial Services, Transport, Hospitality & Logistics and Manufacturing & Utilities. Our business process services are based on Next Gen AAC Model I.e. Analytics, Automation and Consulting delivered through a highly skilled multilingual Human Digital Workforce. *No smoking indoors in principle
Working Hours	5 working days 24/7, Rotational based shifts.
Job Requirements	• 6 Months to 1 Year experience in content moderation • Review and moderate the platform by following the policies, processes, and guidelines • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content and uncivil content) • The role also involves moderating content of Egregious nature • Ability to remain neutral and take action on content as defined by policies and procedures while keeping personal opinions and bias aside • Ability to navigate through policy ambiguity • In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity • Recognize trends and patterns and raise issues timely • Maintain a thorough understanding of process and policies • Should have native/Near native communication skills(Written) • Understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.) • Good knowledge of internet culture • Strong organizational and multitasking skills, and a proactive approach • 5-day working, Rotational based shifts • Able to quickly adapt to changing situations and take on new challenges • Team player, detail focused and reliable • Good technical understanding and can pick up new tools quickly • Education – Undergraduate/ Graduate
English Level	Business Conversation Level (TOEIC 735-860)
Japanese Level	Daily Conversation Level
Korean Level	Fluent
Salary	JPY - Japanese Yen JPY 3500K - JPY 4000K
Other Salary Description	Social Insurance, Medical Insurance (covering the family) Annual leave Medical leave
Holidays	Five-Day Workweek Sick Leave Paid Holidays
Job Contract Period	Contract position(Contract extension available) Annual income：3,850,000Yen（No experience） Annual income：4,180,000Yen（Contents Moderator experienced）
Nearest Station	Minatomirai

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