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Updated 2023-08-07
Activated 2023-08-07

Voice Administration Support

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This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
IT (Other) - Customer Support Engineer
Customer Service - Customer Support
IT (PC, Web, Unix) - Web Application SE
Industry Internet Services/ISP (Internet Service Provider)
Location Asia Japan Tokyo

Job Description • Phone call recording
• Execute procedure manual driven tasks
• Execute day to day tasks and operations following documented procedures
• This position is a less technical role, but candidate will need to understand the documented procedures and follow the instructions to complete the relevant tasks associated to this role
• No experience in voice or telephony is required
Company Info One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. 
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. 
Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

 [Passive smoking measures]
Indoor smoking
Designated smoking area

Job
Requirements
• Familiar with client hardware and peripheral devices
• Able to read procedure documentation and follow step by step instructions
• Fluent Japanese communication required
• Basic English required
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 5500K - JPY 7000K   
Other Salary
Description
• Insurances
• Commuting allowance
• Business trip allowance
• Sports facilities and recreation facilities
• Educational training / Overseas training system (OJT)
• Group life insurance
• Casual clothes allowed (office casual)
Job Contract
Period
Full time
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