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Updated 2023-01-19
Activated 2023-01-19

Flexible work system [Product assistant] *World's leading experiential travel agency ★
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  • Employer
  • Staff Level
  • Women Welcome
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Five Days Workweek
  • Business Expansion
  • English Language Skills
  • Foreign Affiliated Company
  • No Transfer
  • Urgent Hiring
  • Experience Welcome
Company Name

Intrepid Japan Co., Ltd.

Job Type
Intrepid Japan Co., Ltd.
Hospitality Business Specialists - Travel Industry Related
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Osaka

Job Description Intrepid Japan Co., Ltd. offers adventure tours in Japan as a member of the Intrepid Group, the world's leading travel agency that organizes group tours.

Reporting to the Product & Contracting Manager, the Product Assistance will provide support and assistance in building all aspects of the trips in your region working closely with the DMC departments (Sales, Contracting, Operations, Reservations,Finance) and other stakeholders across the business to achieve outstanding levels of customer satisfaction, strong sales growth, and profitable commercial results as well as managing group series.

◆Selection details◆
Document review (Japanese resume, Japanese resume, English CV)

Online interview (2-3 times)
(Those who are far away can consult)

Reference check (minimum 2 people)

Offer presentation
Company Info Intrepid DMC is a land operator and part of the Intrepid Group, the world’s largest provider of small-group adventure travel. Intrepid DMC is a global leader in providing a rich diversity of travel experiences to customers across the world, and through its global network delivers authentic adventures that allow our customers to connect with local cultures with minimal environmental and social impact.

[Measures against passive smoking]
No smoking indoors allowed
Working Hours 9:00 to 18:00 (regular working hours: 8 hours, break: 60 minutes)
*As an Intrepid group, we have introduced flexible work that suits each individual.
(This is different from the traditional flextime system in Japan.)
For example, it is possible to work flexibly, such as working 1 hour overtime than usual around the end of the busy month and coming to work 4 days in the following week.
• Experience in successfully managing a range of product with a strong commercial focus
• Experience in trip design and operation, preferably relating to small group adventures or similar
• Experience working with destination management companies and third-party suppliers, including cost negotiation
• Demonstrated knowledge of tourism/travel global sales trends
• Understanding of how to create commercially viable sustainable, experience-rich travel (SERT) experiences, from accommodation, transportation activities and and meal components

[Other skills and attributes]
• Ability to create strong working relationships with internal and external clients and suppliers
• Strong capacity to handle multiple stressors and manage varied workload effectively in a fast-paced environment
• Exceptional attention to detail
• Customer focused approach, including a demonstrated commitment to achieving customer satisfaction
• Experience in Microsoft Office suite including Excel
• Ability to undertake pricing

• Personal/professional travel experience in Intrepid Group’s travel destinations
• Strong self-motivation and proven ability to take initiative and complete work autonomously
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 3500K - JPY 4000K   
Other Salary
Estimated annual income: 3.5-4 million yen (based on experience and skills)
(including fixed overtime pay for 30 hours)

Salary increase → There may be no salary increase due to circumstances such as performance. (No pay raises in 2020 and 2021)
Bonus → 10% of the maximum annual income will be paid according to company and individual performance (There may be no bonus depending on the circumstances such as performance. There is no record of payment in 2020 and 2021.)

Education training
Full social insurance
Commuting allowance: Yes (paid based on company regulations)
Bicycle commuting allowed
Various training
Holidays Holidays: Approximately 123 days a year (Saturdays, Sundays, national holidays and year-end and New Year holidays 12 / 29-1 / 3)
Paid leave: According to the Labor Standards Law (10 days after 6 months in the first year)

Complete weekly two-day system (Saturdays, Sundays, and holidays)
Parental leave
Study leave
Volunteer leave
Job Contract
Fulltime position
6-month trial period(There is no change in working conditions during the terms.)
Nearest Station About 5 minutes on foot from Kyoto Municipal Subway "Karasuma Oike Station" or "Hankyu Railway Karasuma Station"
(Scheduled to move to Umeda, Osaka in early 2023.)

Please apply from here


This posting is managed by:

Intrepid Japan Co., Ltd.

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Flexible work system [Product assistant] *World's leading experiential travel agency ★