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Updated 2022-05-09
Activated 2022-05-09

[Support Engineer] IT Technical Support Engineer
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  • Employer
  • Senior Level
  • Women Welcome
  • More Than 120 Days off per Year
  • Five Days Workweek
  • International Team
  • English Language Skills
  • No Transfer
  • Urgent Hiring
  • No Age Restriction
  • Global Company
  • Experience Welcome
Company Name

株式会社バイオス/BiOS,Inc.

Job Type
株式会社バイオス/BiOS,Inc.
IT (Other) - IT Help Desk
IT (Other) - In-house System Operator
IT (Other) - Other
Industry Outsourcing
Location Asia Japan Tokyo Shinjuku

Job Description ■ Business content
When you join the company, we will entrust you with desk-side engineering work as an IT technical support engineer.

You can feel the contribution to the client through your work while responding to various inquiries and requests.

■ Specifically
・ Hardware IMAC
・ Software IMAC and setting work
・ Support for server engineers and network engineers
・ Coordination with third-party support (cooperation with other teams such as printers and telephone equipment, support implementation)
・ Identification of the cause of the incident, resolution, workarounds, and implementation of preventive proposals and improvements for future incidents
Company Info ■ About BIOS
We provide various solutions and services to SMEs and major foreign-affiliated companies based in Japan.
We discover talented people from all over the world, respect each other equally, and promote the creation of workplaces that give every employee a chance.
Currently, BIOS employs employees from 12 countries around the world in various positions and managerial levels.
Working Hours Weekdays 9:00 to 18:00 (1 hour break)
Job
Requirements
■ Required
· 3+ years of experience in troubleshooting PC hardware / software and Wintel networks
・ Experience working at an IT service company or IT support experience at a company with 50 or more employees 3 years or more

■ Welcome
・ Cable wiring experience (Ethernet, fiber, cable management)

■ Desired person image
·Logical thinking
・ High communication skills
・ Spontaneous and flexible response

[Selection process]
It takes a minimum of 2 weeks from application to job offer!
[STEP1] Document screening
[STEP2] Interview (scheduled for 2 times)
* Telephone and online interviews are also possible.
[STEP3] Unofficial decision
* We will consult with you on the date of the interview and the date of joining the company, so please feel free to apply even if you are currently working.
English Level Minimum Communication Level (TOEIC 225-470)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 4500K - JPY 6000K   
Other Salary
Description
■ Benefits
・ Complete with social insurance
・ Education and training
・ Recommended qualification examination assistance
・ Transportation expenses: Provided based on company regulations
Holidays ■ Holidays / holidays
·paid holidays
・ Condolence leave
・ Childbirth / childcare leave
・ 120 days or more of annual holidays
Job Contract
Period
You will be hired as a contract employee based on company regulations.
* There is a regular employee promotion system
Nearest Station ■ Nishi-Shinjuku Headquarters
7-20-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Sumitomo Fudosan Nishi-Shinjuku Building 20th floor
* You will be working at the client
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