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Call Centre Manager/SV ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Call Centre Manager/SV」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Call Centre Manager/SV」.

For those with bilingual skills looking for work in Japan in 「Call Centre Manager/SV」, please refer to the below list of jobs, or refine your search further.

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Current Search Conditions

Job type : Call Centre Manager/SV

Language preference :English

Displaying 551-20listings

Employer トランスコスモス株式会社

Social media support for global companies (team leader candidate) ★English skills available◎

  • ★ ★ Staff Level
Location

Asia Japan Okinawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 333.333K *Divided into12 month ）

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

■Client communication

-Regular meetings with foreign clients (communication in English)

-Coordination with internal and external stakeholders

-Handling escalations

■Team management

-Support for member development, training, and education

-Support for overall team goal management and performance improvement

-Implementing measures to improve member motivation ...

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Employer Teleperformance Japan

[Weekends and holidays off | Hybrid work | Monthly salary 350,000 yen | 2 new hires] Customer support for a major foreign online advertising company

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 4500K
（Monthly Salary Range： JPY - Japanese Yen JPY 333.333K - JPY 375K *Divided into12 month ）

Japanese Level Native Level
Job Description

Duties▼
As a member of the technical support team, you will be responsible for troubleshooting advertising platforms.

Who is the client?

＜US Headquarters＞A company that operates major foreign search engines and online advertising businesses!

A chance to gain experience as a technical support for a major foreign IT company famous for its search engines!

Main duties▼
▶ Resolve technical issues related to web advertising
▶ Troubleshooting advertising platforms
▶ Understand the client's business goals and provide solutions ...

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Recruiter (Company is not publicly visible)

Senior Management opportunity for Dental company

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 14000K - JPY 16000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

As the manager (general director) of the Customer Service (CS) department for one of the industry's leading hearing solutions companies, you will lead three direct subordinates and a total of 35 subordinates. You will also work with the manufacturing and logistics (SCM) departments within the same headquarters to ensure that orders from domestic sales agents, which are our customers, flow seamlessly from production to shipping.


Description

1. Automate order entry from customers (shift from manual entry to RPA)
2. Process reform to increase added ...

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Recruiter (Company is not publicly visible)

【海外勤務・要経験】大手旅行サイトカスタマーサービスチームのオペレーションマネージャー（OM）

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 178K - MYR 198K
（Monthly Salary Range： JPY - Japanese Yen JPY 14.833K - JPY 16.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

【業務内容】
海外で英語と日本語のスキルを活かすチャンス！旅行系カスタマーサービスチームのオペレーションマネージャー募集

海外旅行をサポートするカスタマーサービスチームで、チーム全体をリードするオペレーションマネージャーを募集しています。
英語と日本語のスキルを活かしながら、現地チームと協力し、質の高いサービスを提供し続けるための体制づくりを担っていただきます。
マレーシ ...

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Recruiter (Company is not publicly visible)

【海外勤務・要経験・管理職ポジション】SNSのカスタマーサポートのトレーナーポジション

  • ★ ★ ★ Senior Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 138K

Japanese Level Native Level
Job Description

管理職ポジションの経験者募集中
*業務拡大中につき募集

【お仕事内容】
ソーシャルメディアのカスタマーサポートのトレーナーポジション

・お客様対応に関して、エージェントの方へトレーニングやアドバイス
・新入社員の研修担当
・Team LeadやQuality Analystのサポート業務
・その他割り当てられた業務

【Language Talent Solutionsのご案内】
Language Talent Solutionsはマレーシア政府の認可を受けた人材紹介会社 ...

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Recruiter (Company is not publicly visible)

【コールセンター経験者募集/好待遇】チームリーダー＆シニアポジション／クアラルンプール

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia / Asia Malaysia Selangor

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Native Level
Job Description

【お仕事内容】

• 新人およびスタッフの採用、指導、トレーニング
• ワークフローに従って稼働できるように管理
• パフォーマンス管理
• 実装ライフサイクル全体でクライアントの問題を迅速かつ正確に処理
• チームの勤務表を効率的に管理し、サービスの改善に取り組む
• 品質監査、CSATの詳細な分析、支払い監査など（クライアントの期待に応じる）
• オペレーション計画、予算などの準備をOM/SO ...

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Recruiter (Company is not publicly visible)

Customer Support Director at a top pathology solutions firm.

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 13000K - JPY 15000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Customer Support Director to lead and transform our service operations, working closely with Field Service, Marketing, and Sales teams. This is a unique opportunity to make a meaningful impact by enhancing customer experience, optimizing workflows, and driving profitability in the service business.


Description

*

Drive Strategy & Execution: Develop and execute a strategic service growth plan to enhance revenue and profitability.
*

Enhance Customer Experience: Ensure prompt responses to inquiries and complaints, delivering a best-in-class ...

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Recruiter (Company is not publicly visible)

Operations Manager for global health and security service firm

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 7000K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

To manage the team of call center staff and their supervisors, and driving operational excellence and efficiency in the delivery of services.


Description

* Be responsible for ensuring all service standards / KPI's are met and ensures the teams in each country are consistently following the correct procedures and processes.
* Coach, support and develop members of the team to ensure there is a collaborative team culture that is focussed on delivering the right service standards.
* Lead the performance of a team of direct reports, ensuring tha ...

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Recruiter (Company is not publicly visible)

Operations Manager for global health and security service firm

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 7000K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

To manage the team of call center staff and their supervisors, and driving operational excellence and efficiency in the delivery of services.


Description

* Be responsible for ensuring all service standards / KPI's are met and ensures the teams in each country are consistently following the correct procedures and processes.
* Coach, support and develop members of the team to ensure there is a collaborative team culture that is focussed on delivering the right service standards.
* Lead the performance of a team of direct reports, ensuring tha ...

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Recruiter (Company is not publicly visible)

経験を活かせるチャンスです！｜BPO QAポジション 【マレーシア勤務】

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Selangor

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

【【お仕事内容】
• トレーナーの指導のもとで、トレーニングを実施
• パフォーマンスを評価、サービスの品質の向上
• チャット・メールの品質監査と改善を支援
• トレーニングから本番への移行をサポート
• クライアントの問題を処理
• キャリブレーションセッションと品質監査に参加
・その他 ...

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Recruiter (Company is not publicly visible)

Head of Customer Care for global optics company

NEW
  • ★ ★ ★ Senior Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 10000K - JPY 13000K

Japanese Level Native Level
Job Description

The Head of Customer Care Center will oversee all operations within the customer service department, ensuringefficient service delivery, customer satisfaction, and continuous improvement. This leader will be responsible formanaging a team of customer service representatives, developing strategies to enhance service levels, resolvingescalated customer issues, and implementing customer service best practices.


Description

🧭 Strategic Leadership

*

Define and implement the customer care strategy aligned with corporate goals and vision.
* ...

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Recruiter (Company is not publicly visible)

2025年は海外で挑戦してみませんか？＜海があり食がおいしいペナン勤務＞ウェブ広告関連のメール・チャット対応 | 約35万円

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。
（メール、チャット対応メイン）

・お客様の問い合わせ対応
・支払いや顧客情報の管理
・関連するデータを収集、分析
・サイト全体の改善
・業務に付随するレポーティング業務

-----------------------------------------------------------
■アジアリクルートがあなたの海外就職をサポートします■
弊 ...

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Recruiter (Company is not publicly visible)

【クアラルンプール中心地 | 英語力ゼロでも海外移住が叶う】ショッピングサイトのカスタマーサポート

  • ★ Entry Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K

Japanese Level Native Level
Job Description

オンラインショッピングサイトを利用している日本人顧客から寄せられる、問合せやトラブルが発生した際の窓口対応を行っていただきます。

・電話、チャット等での問い合わせ対応
・配送に関する問い合わせ
・注文内容の確認や返品、返金対応など

入社後は１か月のトレーニングがありますので、未経験でも安心してお仕事ができます！

-----------------------------------------------------------
■アジアリクルート ...

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Recruiter (Company is not publicly visible)

【首都クアラルンプールor海に囲まれた観光地ペナン】旅行サイトコンサルタント　＊ワーホリ検討中の方にもおすすめ！

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Pulau Pinang / Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

★未経験・50代の方も活躍中
★ビザ取得まで1か月前後
★ワーホリ検討中の方にもおすすめ

お客様の旅行に関するサポートをしていただくお仕事です。
ほとんどの方が未経験からのスタート！
【電話、メール、チャットで対応】

-お客様対応
-ホテルや航空会社への連絡
-メールや電話でのカスタマーサポート
-航空券やホテル予約に関する変更や取り消し、問合せ対応（日本語使用）
-ホテルや航空会社 ...

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Recruiter (Company is not publicly visible)

[Make use of your English skills!] Operations Specialist position in medical services | Interpretation, medical institution arrangements, etc.

  • ★ ★ Staff Level
Recruiter EPS Consultants LLC
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K

Japanese Level Native Level
Job Description

■This is a global customer service position that serves as a liaison between customers, local medical institutions, and various internal departments.

- Take calls and provide support to customers who require medical assistance.

- Liaise with overseas medical institutions and arrange for medical institutions and medical staff to provide treatment.

- Work with overseas medical professionals and local staff to arrange services related to medical evacuation/repatriation, etc.

- Liaise with departments in charge of billing for medical expenses, ...

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Recruiter (Company is not publicly visible)

【大手ラグジュアリーブランド】シニアクライアントアドバイザー　

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6500K

Japanese Level Native Level
Job Description

* チームの運営サポート：マネージャーの右腕としてチーム運営（チームメンバーのパフォーマンスレビュー・フィードバック）をしていただきます
* クライアントサービス：お客様からのファーストコンタクトとして、様々なお問合せや要望にお応えしていただきます


職務内容

* チームの運営サポート：マネージャーの右腕としてチーム運営（チームメンバーのパフォーマンスレビュー・フィードバック、 ...

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Recruiter (Company is not publicly visible)

[English] CS/Security Service Inquiry SV/Annual Salary 3.64 million to 3.8 million yen @Hakata

  • ★ ★ Staff Level
Recruiter GLOBALPOWER Inc. / 株式会社グローバルパワー
Location

Asia Japan Fukuoka Fukuoka

Salary

JPY - Japanese Yen JPY 3500K

Japanese Level Native Level
Job Description

You will be responsible for various coordination and inquiry reception duties related to in-house construction work at a major security company.
(Including registration and processing of various response requests, and reception and response of various contacts to the security company, etc.)

- Various coordination and inquiry reception duties related to in-house construction work at the security company
- Registration and processing of various response requests for the security company
- Reception and response of various contacts to the security com ...

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Recruiter (Company is not publicly visible)

[English] Customer Support (SV candidate) / Major call center company / Annual salary 4.5 million to 5.1 million yen @ Yokohama

  • ★ ★ Staff Level
Recruiter GLOBALPOWER Inc. / 株式会社グローバルパワー
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 4500K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

You will be responsible for the lead supervisor duties in the technical support and customer support of medical devices.

<Center duties>
- Handling inquiries from medical professionals, device users, and their families
- Accumulating knowledge and updating information to improve the first-time resolution rate

<Scenes in which English is used (approximately 50% of work)>
- Translation of work manuals and training contents (into Japanese)
- Client reviews of training
- Escalation response to clients
- Client report meetings, etc.

<Lead Super ...

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Recruiter (Company is not publicly visible)

【大手ラグジュアリーブランド】シニアクライアントアドバイザー　

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6500K

Japanese Level Native Level
Job Description

* チームの運営サポート：マネージャーの右腕としてチーム運営（チームメンバーのパフォーマンスレビュー・フィードバック）をしていただきます
* クライアントサービス：お客様からのファーストコンタクトとして、様々なお問合せや要望にお応えしていただきます


職務内容

* チームの運営サポート：マネージャーの右腕としてチーム運営（チームメンバーのパフォーマンスレビュー・フィードバック、 ...

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Employer Tech Mahindra Limited/テックマヒンドラリミテッド

[Major foreign-affiliated company] Customer support

  • ★ Entry Level
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Job description:

You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information

*As this is a service for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to join even if you have no ...

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