Hospitality Business Specialists ・ Jobs in Japan search results

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
お客様の対応は基本チャット・メールのみ！
（日本国内含めた世界のホテルまたは航空会社にお電話で連絡をしていただくことはあります。）
大手旅行予約サイトのお客様対応をお任せします。旅行予約に関するお問い合わせに、電話 ...

[Business content]
Serviced Apartment [1. Sales Executive/Reservation 2. Assistant Manager]

Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.

Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...

[Mission]
We operate a service (www.toki.tokyo) that allows foreigners visiting Japan to experience authentic culture/travel. We create cultural experiences with craft artisans and traditional culture practitioners from all over the country, and provide new travel experiences to overseas VIPs and corporations using our own travel tools.

[Details]
- Planning events and experiences to allow overseas customers to experience content that introduces authentic Japanese culture, and planning travel products.
- Not just planning and proposing travel plans, ...

フードデリバリーサービスのカスタマーサポート業務（英語対応あり）
- 語学を活かして働く！様々なキャリアパスも充実！
- ワーホリ経験・留学経験を活かして海外勤務！

お客様からのお問い合わせに日本語と英語を使用して、電話やメール、チャットでご対応いただくお仕事です。 2020年5月開始から現在までプロジェクトは拡大し続けており、今では約200名の日本人が同プロジェクトに在籍。
プロジェクト ...

[Travel Operations Customer Support]

Respond to customer inquiries such as "I want to change my itinerary," "I don't know how to make a reservation," and "I want to change part of my reservation," by communicating with airlines, hotels, partners, and customers via phone, email, and chat, and resolve escalated travel issues. In this job, you will learn a wide range of knowledge about hotels, airline tickets, trains, etc. through training while following the client's processes and guidelines, and then start responding to customers!

・Receptionist: D ...

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
旅行予約サイトのカスタマーサポートとして働く新入社員の話し方やお客様の内容を聞いてフィードバックを行っていただく仕事です！
サポートエージェントの会話（電話、電子メール、チャットなど）のサブセットを確認したり、内 ...

You will work as a customer service specialist at our client (Booking.com, a major foreign travel booking site) to respond to various inquiries from customers and accommodation facilities.
========================================
☆You can utilize your English skills and call center customer service experience!
☆We provide thorough support for re-employment after a break
☆Our company culture is very friendly♪ It is an environment where everyone can support each other
=======================================

[Specific duties]
・Support dur ...

NISADE handles the management and operation of various condominium hotels and villas from the buildings it builds.

[Main duties]
- Assist hotel directors in interviewing, orienting, and training hotel staff to maximize revenue.
・Assist the hotel director in planning training programs to improve employee work skills and performance.
・Work with sales and marketing staff to develop and execute strategies to grow the business.
- Coordination between various departments within the hotel (Reservations Team, Maintenance, Owner Liaison, Housekeeping T ...

NISADE handles the management and operation of various condominium hotels and villas from the buildings it builds.

[Main duties]
• Preparing and cooking food
• Inventory check and ordering of ingredients
• Ensure that the shop and kitchen are clean and sanitary.
• Replenishment of inventory of small items, tableware, and seasonings
• Opening and closing operations according to business hours
• Perform and assist with other kitchen/front desk duties as requested; Serve food and beverages to guests in accordance with SOPs for room serv ...

【Main Accountabilities】
・Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.
・Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.
・Obtain new offers and extra availability directly loaded in the system by the supplier.
・Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing infor ...

You will be responsible for accounting operations such as revenue audits, payments, and accounts receivable in the Sheraton Grande Tokyo Bay Hotel Accounting Department. ...

We will be responsible for instructing and managing the maintenance functions of hotel facilities and managing improvement operations.

・Promote and plan large-scale projects and repair work for buildings, equipment, etc. in collaboration with GM, owners, and external contractors.
・Promotion of energy conservation
・CAPEX budget management
・Inspection and maintenance to meet various standards and safety standards such as disaster prevention
...

You will be responsible for customer service at a large restaurant within the hotel.

1) Providing services that exceed customer expectations while demonstrating teamwork
2) Bashing/cleanup work
3) Equipment/ingredient inventory management, etc.
4) Management of part-time workers and part-time staff ...

You will be in charge of supervisory duties at the front bell service, where you will meet many guests within the hotel.
In addition to regular front desk duties, in-charge duties (staff attendance management, training, time zone supervisor duties, etc.)
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Check-in/check-out operations
3) Bell service (luggage storage, delivery service, concierge service) ...

【JOB DESCRIPTION – ENGAGEMENT ASSOCIATE】

・Department - Operations
・Reporting to - Operations Management
・JPY 220K to 260K monthly

Purpose of the role:

The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and

individual members from the broadest spectrum, each with unique requirements.

As an Engagement Associate interacting with that member base, your role is to provide a level of customer service and face-to-face engagement unsurpassed in the hospitality industry. In every ...

■You will be responsible for the planning and operation of each facility, mainly during the snow season.

General operational work at each facility (administration/work)
Interpretation and translation services for foreign visitors and foreign staff
Bridging the gap between foreign staff and Japanese staff (bridge human resources)

■Specifically

Foreign staff recruitment - employment
Operational management of staff in charge
Sales, information dissemination, and promotional activities domestically and internationally
Various translation se ...

[Job Description]

・Aiming to maximize and optimize sales opportunities, renegotiate contract terms with suppliers (telephone/email/visit) in order to secure inventory, offer and best rate
・In order to review the sales conditions, analyze the report from the internal system, clarify and prepare for areas where there is room for improvement.
・Analysis work related to inventory such as adding allots, closing adjustments, and stopping sales.
・Provision of management screen system training for hotels. We will teach you how to optimize inventory ...

We are looking for a Duty Manager for Bvlgari Hotel Tokyo, which will open in April 2023.

Job Summary
As a Property Manager on Duty, you will lead all property operations during the night shift. Ensure the highest level of hospitality and service is provided during the night shift. Represent property management in resolving any guest or property related situations. Personally assist with resolving issues and completing tasks.

- Monitor property operations
- Support profit and revenue goals
- Manage and implement HR activities
...

★Global environment
★Flexible working hours system
★Rest area with massage chairs and free coffee!

General affairs
1) Reception duties (answering the phone, mail, and courier service)
2) Management of in-house equipment (office supplies, coffee server)
3) Management of attendance management system
4) Management of entry and exit documents
5) Arrangement of service apartments and employee accommodation
6) Support for other HR-related general affairs ...

ホテルのレストランマネージャーとして、新規レストランの立ち上げから、開業後の運営マネジメントまでを担当し、レストラン・サービス全般の責任者として事業全体を効率的にマネジメントいただきます。

【具体的には】■ホテル内レストランの運営・管理、収入・コストマネジメント■数値管理（予算策定、予実管理、収支管理）■各種報告資料の作成■プロモーション活動の企画立案および実施■プロモー ...