事務系 の 外資系・グローバル企業の転職・求人一覧

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.


Description

Responsibilities:

* Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.
* Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular app ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

業界大手のコンサルティング企業にてフルリモートの通訳マネージャーを募集中！


Description

* オンライン社内会議の通訳
* 通訳者アサイン
* スケジュール管理
* パフォーマンス管理やレポーティング
* 外国籍社員と英語でのコミュニケーション


Profile

* インハウス通訳経験
* 通訳チームのマネジメント
* 通訳コーディネーション業務経験
* TOEIC900以上


Job Offer

* フルリモート
* 貴重な正社 ...

We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly me ...

You will be supporting and reporting directly to the CEO. You will have a chance to work in an international environment for a European-based luxury brand.


Description

* Prepare and create sales reports as well as presentations
* Contact with VIP guest, media and customer
* Support event planning
* Schedule business trip and expense settlement
* Liaison with HQ


Profile

* EA or secretary experience

* Have a sense of business and hospitality mindset
* Good PC skills (Word, Excel, PowerPoint)
* Excellent communication in ...

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...

海外の取引メーカーと協力し、新商品の開発やバイヤー業務をお任せいたします。

・自社オリジナルの家具商品の開発

・社内提案や展示会等でピックアップしてきた商品のサンプル確認や原価交渉

・市場調査やマーケット分析

・海外展示会の視察、メーカーの工場訪問　など

年に4～6回、展示会や工場訪問のため海外出張があることもあります。
...

◆業務内容◆
【外資×メーカー】 ＜スキルをFULLに！＞採用アシ◎Excel＆SAP＆英語
◎採用アシスタント　
◎情報のアップデート・修正　※VLOOKUP関数・SAP使用
◎人事関連情報の整理
◎簡単な翻訳業務（サポートレベル）
※電話・メール対応　※英語使用含む

◆魅力ポイント◆
・少しでも英語に興味ある方におススメ♪
・大手ならでは！充実の福利厚生◎
・☆大崎駅☆　複数路線使える好立地♪ ...

あなたのミッションは？

以下の業務を通じて、パートナーブランドに優れたサービスを提供するお手伝いをしていただきます：

 サービスレベルアグリーメント、生産性、顧客満足度、品質、NPS、接触率などの分野において、前向きな変化を促すための指標を管理・活用する。
 直属の部下と協力し、実際の状況から学び、指標に基づいた目標を設定し、改善する。
 カスタマー・エクスペリエンス予算 ...

【業務内容】
電子部品メーカーの、品質保証部における、通訳・翻訳・事務をお願い致します。

・フィリピンやインドの生産拠点とのコミュニケーションにおける通訳（会話や発表の通訳）
※毎月の定例発表あり
※ラインワークスなどを使用して通訳

・品質保証に関する資料の翻訳（月次レポートなど）

・部署内で発生する事務全般（翻訳：日本語⇔英語　会議議事録やパワーポイント発表資料）

・ ...

【業務内容】
入社時の仕事内容：
当社のエンターテインメント領域でサービスを担っている当該部署では、大手ゲーム会社や海外タイトルを主とするお客様に対し、スマートフォン・家庭用ゲーム機におけるゲーム開発工程におけるテスト、またリリース後のサポートを総合的な品質保障サービスを提供しております。
当社唯一の"グローバル拠点"であり、多言語ゲーム系カスタマーサポートのトップシェアを誇 ...

Work as Office & Facilities Manager to take charge of managing day-to-day operations and administrative tasks for a leading innovative automotive provider.


Description

* Planning and executing office layout and management of leased properties, including furniture and fixture management.
* Keeping offices safe and sound, work closely with global safety team.
* Maintaining the office running smoothly


Profile

* Proven experience in managing offices or facilities.
* Fluent in English and Japanese for clear communication.
* Happy ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly me ...