Create business strategy and lead a team of five covering research and data management team, focusing on investment and alternative asset.
* Mentoring Japan research team, widen the relationship with Japan-based investors
* Create and implement innovative research strategy
* Work closely with other functions to improve efficiency and productivity
* Collaborate with external parties and perform analysis from client request
* Bachelors degree required
* At least 2 years research background within the financial in ...
As the Head of Customer Experience Operations, you will be responsible for building, scaling and managing high performing support team.
* Responsible for leading customer support operations in Japan across multiple issue types including account access, payments processing, cryptocurrency transactions and policy enforcement.
* Hire and develop a high performing, bi-lingual (English + Japanese) support team, anchored by best practices within the financial services and technology industries in Japan.
* Work with senior management a ...