Performs remote and on-site technical work to client's data centers to implement solutions and check network connectivity
Acts as a technical consultant to Customer Implementation and Professional Services teams
* Be the escalation point of Field Service Engineers for technical onboarding-related issues.
* Performs product implementations using global consistent methodologies according to SLAs.
* Executes tasks outlined in project plans and Statement of Work agreements with clients.
* Drives potential product implementation i ...
A global financial compliance company is looking for a Sales Associate. In this role, the selected candidate will be responsible for generating sales leads to drive new accounts and relationships with investment bankers.
* Conduct sales activities and ensure KPIs are met
* Generate new business relationships with professional contacts
* Identify client needs and provide solutions to issues
* Deliver an effective value proposition
* Strengthen sales pipeline management and forecasting
* Handle account data in CRM system
Client services role at global online asset trading firm.
* Answer client enquiries via several channels including live chat, email, and phone
* Process client's trade orders over the phone and internet
* Show solid understanding of our products, offerings, and processes to resolve client enquiries
* Display knowledge of financial markets
* Spot and utilise cross-sell and up-sell opportunities during client interactions
* Regularly liaise with other departments
* Keep accurate records and update CRM entries