Order Fulfillment Manager position at American Medical company | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

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更新日 2025-04-20
掲載開始日 2025-04-20

Order Fulfillment Manager position at American Medical company

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - コールセンター管理/オペレータ管理/スーパーバイザー
業種	医療機器メーカー
勤務地	アジア日本大阪府
仕事内容	Under the direction of the Customer Service Director and in cooperation with outsource company, adjust work priorities and optimize personnel assignments according to daily order progress to ensure the required order cut time of customer orders. Description ⚫ Monitor the progress of operations in the supply chain from Order to Cash and confirm that operations are running smoothly. ⚫ Improve internal and external services in Consignment business(short-term and long-term lending ) and sales operations. ⚫ Coordinate work priorities with outsourcing companies to meet customer order cut time as necessary. ⚫ The position will measure and visualize work productivity, work quality, and customer service performance, and formulate and implement measures for improvement. ⚫ Improve and standardize various business processes and procedures to contribute to smoother business operations. ⚫ The team identifies areas for improvement in the Order Processing team's operations in order to meet the order cut time, and promotes improvement activities aimed at establishing a more effective operational structure. Profile ⚫ Experience in Customer Service field work planning and coordination with related departments, as well as supervisory duties such as center work orders ⚫ Experience as a user of various integrated systems (ERP) such as SAP or Oracle ⚫ Lean Six Sigma methodology, statistical analysis, and root cause analysis Job Offer 1 Global Presence: My client has a strong global presence, with operations in over 100 countries. This extensive reach enables the company to effectively serve healthcare providers and patients worldwide, contributing to its market leadership and growth opportunities. 2 Partnerships and Collaborations: My client collaborates with healthcare professionals, academic institutions, and industry partners to drive innovation and advance medical technology. By fostering partnerships, they stay at the forefront of medical advancements and continues to deliver impactful solutions. 3 Commitment to Sustainability: My client is committed to sustainability and corporate responsibility. The company implements environmentally friendly practices throughout its operations, including energy-efficient manufacturing processes and waste reduction initiatives, aligning with the growing demand for sustainable healthcare solutions.
企業について（社風など）	My client is a leading medical technology company that offers a range of innovative products and services in medical devices, surgical equipment, and orthopedic implants.
英語能力	日常会話(TOEIC 475-730)
日本語能力	流暢（日本語能力試験1級又はN1)
年収	日本・円 1000万円〜 1300万円