【英語を活かす】テクニカルサポートディレクター/ Technical Support Director | ロバート・ウォルターズ・ジャパン株式会社/Robert Walters Japan K.K.の求人詳細

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更新日 2024-11-08
掲載開始日 2024-11-08

【英語を活かす】テクニカルサポートディレクター/ Technical Support Director

この求人の取扱い会社	ロバート・ウォルターズ・ジャパン株式会社/Robert Walters Japan K.K.
企業名	医療ヘルスケア企業
職種	IT関連（その他） - IT　ヘルプデスク
業種	医療・福祉関連
勤務地	アジア日本東京都
仕事内容	A Technical Support Director position is now available at a global medical healthcare company. The chosen individual will handle people management for FSE, Product Repair Engineer, IT and Help Line. Responsibilities: * Lead technical support team's personnel * Develop training plan for technical support team * Handle service parts, inventory, and stock according to budget and previous year * Control service revenue within budget and the previous year * Manage service contracts (new and renewals) * Conduct incoming inspections for ACL, GEM, and others promptly * Repair instruments for ACL, GEM, and others within designated timeframes * Record customer calls on web line Requirements: * Bachelor's degree or above in Science, Business, or a related discipline * More than 5 years of medical business-related experience * Practical experience in the IVD or medical device market * Prior work experience in ISO 13485 or 9001 * Technical expertise in medical instrument including maintenance and repair * Experience in business analytics and understand business and operations underlying data structure * Skilled in MS Office Suite * Experience use SAP is ideal * Fluent level English; native level Japanese
企業について（社風など）	An international medical group headquartered in North America, this company works with healthcare providers and professionals across the world to address key healthcare issues through clinical diagnostics. Keywords: インフラ, IT, ハードウェア, ソフトウェア, ネットワークサービス, マネージメント, 求人, 外資系 2042890/001
勤務時間	お問い合わせください
応募条件	More than 5 years of medical business-related experience
英語能力	流暢 (TOEIC 865点以上)
日本語能力	ネイティヴレベル
年収	日本・円 1000万円〜 1200万円
休日	完全週休2日制, 土日祝日休み, 有給休暇