Safety Specialist - FULL REMOTE | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細
求人検索
更新日 2024-04-13
掲載開始日 2024-04-13
掲載開始日 2024-04-13
Safety Specialist - FULL REMOTE
- 人材紹介
- スタッフレベル
| この求人の 取扱い会社 |
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K. |
|---|---|
| 企業名 | 会社名非公開 |
| 職種 |
 |
| 業種 | 旅行・ホテル・レジャー・外食 |
| 勤務地 |
アジア
日本
|
| 仕事内容 |
The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English. Description * Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp up core work effectively. * Crisis Management: Recognize case types and severity, de-escalate crises, and manage emotions to ensure a safe and supportive environment. * Policy Implementation: Fully understand and implement internal policies, working closely with the Safety Lead to develop and enhance them as needed. * Process Improvement: Collaborate with the Safety Lead to develop and enhance internal policies, processes, and tools for improved safety measures. * Metrics-Driven Performance: Ensure performance is measured through relevant metrics, making data-driven decisions to enhance safety protocols. * Case Management: Handle cases with varying complexities involving safety concerns, utilizing trauma-informed methodology and best practices. * Emergency Planning: Implement emergency plans and communicate them effectively and sensitively to individuals in need of support. * Collaboration: Summarize incidents, collaborate with various support teams, and keep key stakeholders informed about safety-related matters. * Confidentiality: Maintain high levels of confidentiality while conducting investigations and handling sensitive information. Profile * Minimum 1 year of experience in cabin crew, customer service in a contact center, or hospitality. * Native-level proficiency in Japanese and business-level proficiency in English. * Ability to work under pressure and quick decision making when faced with conflicting demands * Humanitarian work or working experience with populations who have experienced various types of trauma will be a bonus * University Degree and/or 3+ years relevant experience * Excellent time management, negotiation and conflict resolution skills * Passion for innovation with a 'work smarter', solution and action oriented mindset Job Offer * Full-remote role anywhere in Japan * Usage of English up to 70% * Equity share * Work from home allowance * Work any where in the world for 90 days * Japan Holidays To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
| 企業について （社風など） |
Global Accommodation Provider Company |
| 英語能力 | ビジネス会話 (TOEIC 735-860) |
| 日本語能力 | ネイティヴレベル |
| 年収 | 日本・円 450万円 〜 600万円 |
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