更新日 2024-04-19
掲載開始日 2024-04-19

Excellent opportunity for a global life sciences company

人材紹介
スタッフレベル

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - カスタマーサービス/カスタマーサポート事務系 - 営業事務/アシスタント/一般事務/受付
業種	医療・福祉関連
勤務地	アジア日本東京都
仕事内容	You will be in a team of 3 Customer Care members, and this team reports up to APAC in Singapore, so English will be used quite frequently for training and day-to-day internal communication. This position works closely with the sales team, so issuing the invoice, handling the administrative and customer duties through Salesforce will be part of your daily tasks (they are currently trying to localize SAP as well). Description ▪Responsible for timely and accurate generation of quotes for standard product offerings and subsequent orderplacement ▪Reviews orders to screen for most common issues and clarifies any missing/unclear information ▪Resolves order exceptions for orders received by email and the website ▪Answer inbound customer inquiries by phone, email or chat for requests during the quote to order cycle ▪Documents all inbound and outbound customer interactions in Customer Relationship Management (CRM)database. Profile ▪ Previous experience in customer service or a related field preferred. ▪ Excellent computer skills (including Microsoft Office applications and proficiency in typing) required. ▪ Ability to effectively communicate, both orally and in writing, to customers and colleagues in Business Japanese and Business English Job Offer * Career growth opportunities within the Tokyo branch or overseas * Opportunity to collaborate on a global scale with various teams and stakeholders * Work in an organization that helps change and save lives of patients
企業について（社風など）	My client is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Their work is complex and cutting-edge, and their team members are curious, creative thinkers who understand that good data drives smart decisions.
英語能力	ビジネス会話 (TOEIC 735-860)
日本語能力	ネイティヴレベル
年収	日本・円 450万円〜 500万円