求人検索
この求人の 取扱い会社 |
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K. |
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企業名 | 会社名非公開 |
職種 |
営業 - メディカル/医薬MR・メディカル業界営業
メディカル/医薬/バイオ/素材/食品 - その他 |
業種 | 医療機器メーカー |
勤務地 |
アジア
日本
東京都
|
仕事内容 |
You will oversee the Company's Diagnostic Solutions Global Service & Training (GST) function in Japan, ensuring high-quality service and support to customers on all Company's systems and instruments. This role involves leading and mentoring a team, managing day-to-day operations, and maintaining compliance with company standards and protocols. Description * Lead and provide direction to the Japan GST function, ensuring customer and operational excellence. * Manage day-to-day operations, including compliance with company standards and protocols. * Mentor and provide feedback on performance, as well as oversee technical performance assessments and counseling for associates. * Plan and participate in user meetings and key congresses, manage customer technical review processes, and collaborate with other functions to optimize customer order configuration and reagent utilization efficiencies. * Escalate customer needs and actively lead in follow-up of issues raised by technical service & training associates. Profile * Medical Technology certification or degree, engineering or technical degree, or electronics certification. * Minimum of 7-10 years' experience supporting highly complex diagnostic equipment or assays. * Demonstrated expertise in supporting and servicing highly complex instrumentation, with strong organizational, analytical, and troubleshooting skills. * Fluent in Japanese and English, with excellent interpersonal and communication skills. Position will be based at the Tokyo Headquarter with up to 70% travel required. You must have ability to travel outside assigned geographic area. As needed, will cover additional geographic regions to facilitate significant service requirement of customer base. Job Offer * Competitive salary and benefits package. * Opportunity for career advancement within a global organization. * Chance to work with cutting-edge diagnostic solutions and make a positive impact on healthcare outcomes. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sara Loh on +813 6832 8915. |
企業について (社風など) |
Our client is a leading global healthcare company specializing in diagnostic solutions. They are committed to providing high-quality products and services that improve patient outcomes and drive innovation in the medical field. |
英語能力 | 流暢 (TOEIC 865点以上) |
日本語能力 | 流暢(日本語能力試験1級又はN1) |
年収 | 日本・円 1300万円 〜 1800万円 |