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Customer Support Engineer ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support Engineer」.

For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support Engineer

Language preference :English

Displaying 6521-40listings

Recruiter (Company is not publicly visible)

Technical Support Engineer (Information Management System)

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 12000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

The Support Engineer is responsible for supporting industrial clients remotely through phone, email, web channels; or on-site when necessary.

You will become an expert on company's powerful edge-to-cloud Data Management system for industrial operations, serving clients across industries such as energy, marine, chemicals, and more.


Description

* Provide remote support to clients in Japan via phone, email, and web channels, solving complex technical challenges. Also, sometimes provide on-site support.
* Understand customer needs and collaborat ...

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Recruiter (Company is not publicly visible)

[English] Bilingual Infrastructure Engineer | Tokyo

  • ★ ★ Staff Level
Recruiter With World Corp.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people, from experienced IT people who want to work in IT using English to people with bilingual IT work experience.

■Job summary:
Projects will be determined based on your experience and time of joining the company. You will be involved in operational projects using Japanese and English.
Most of the projects are user support-related operational projects, and many of them involve hands-on support of actual devices.

■Project examples:
・Bili ...

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Recruiter (Company is not publicly visible)

【IT Industry】Customer Success (for overseas SaaS products)

  • ★ ★ Staff Level
Recruiter Neo Career Co., Ltd. Overseas Division GIFTERS
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!

■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...

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Recruiter SK Global

Recruitment of IT engineer and business development manager

  • ★ ★ Staff Level
Recruiter SK Global Co ltd
Location

Asia Japan Tokyo / Asia Japan Osaka / Asia Japan Aichi

Salary

JPY - Japanese Yen JPY 5000K - JPY 11000K

Japanese Level Native Level
Job Description

Website, application development, site design

...

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Staffing Agency (Company is not publicly visible)

IT Technical Support

  • ★ ★ Staff Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
- Registering, modifying, and deleting accounts in the system
- Supported systems:
- Active Directory
- Azure
- Office 365
- Cyber Mail
- Multifunction printers, in-house systems, etc. ...

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Staffing Agency (Company is not publicly visible)

IT Technical Support

  • ★ ★ Staff Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]

- Processing IT support tickets issued by users (remote support for user PCs, notebooks, software, etc.)

- Investigating and identifying recurring issues and sharing with team members

- PC kitting and replacement support to keep user PC cycles going.

- Initial troubleshooting of basic internal infrastructure (communication confirmation, impact range, etc.)

- Asset management PCs and iPhones, printers (multifunction devices, A4 laser printers, label printers), RF scanners, etc.

- Maintain SLA targets and continuously im ...

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Recruiter (Company is not publicly visible)

[English] System support & maintenance engineer for foreign companies (remote work available/125 days off per year) | Tokyo

  • ★ ★ ★ Senior Level
Recruiter With World Corp.
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■Job Description:
Operation support and maintenance support for digital systems consisting of video, audio, and IT equipment.
(Clients are foreign-affiliated companies, including Fortune 500 companies, with branches in Japan.)

*Any changes to job content in the future will be communicated during the interview. ...

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Recruiter (Company is not publicly visible)

849【愛知】大注目！人気ゲーム会社のカスタマーサポートチームにてリーダーポジション◆ゲーム × 英語スキルを活かして働く◎

  • ★ ★ Staff Level
Recruiter J Styles Co., Ltd.
Location

Asia Japan Aichi Nagoya

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

未経験OK！

プライム上場グループのゲームプロダクション会社にて、チームリーダーになりませんか？

【お仕事内容】

〈カスタマーサポート部門のリーダー〉

＼ゲーム・アプリの専門知識不要！／

資格や専門知識、必要ありません！
未経験者も歓迎です！

大手ゲームのリリース後のユーザーサポートを
担当するチームでのリーダーポジション。
メールを主体とした不具合対応や
問い合わせに対 ...

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Recruiter (Company is not publicly visible)

Global IT operations planner for Korea (leader/member class)

  • ★ ★ Staff Level
Recruiter 株式会社ＧＮＮキャリア
Location

Asia Japan Tokyo Shibuya

Salary

JPY - Japanese Yen JPY 4000K - JPY 7000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

・Interviewing customers and identifying issues
・Collaborating with development/testing teams
・Considering design/requirements after service implementation
・Improvement of product detail information management and operations
・Building systems and operations for EC site operations

Attractiveness of the position
・This is a very rewarding position that allows you to contribute to a global company with sales of several hundred billion yen.
・You will be involved in EC operations of microservices, gain knowledge of front-end to back-end, ...

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Staffing Agency (Company is not publicly visible)

[Major foreign-affiliated company] POS system support specialist

  • ★ ★ ★ Senior Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

This position supports the POS system of a world-renowned luxury brand. The main duties are as follows:

-Troubleshooting and responding to inquiries about the POS system
-Training and supporting users on how to operate the POS system
-Proposing and implementing improvements to the POS system
-Creating reports and analyzing data ...

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Staffing Agency (Company is not publicly visible)

Technical Support

  • ★ ★ Staff Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Job content
・API technical support

■Support target
・Online store companies
・Partner companies
・Relevant internal departments

■Support content
・Technical support for API (WEB API SERVICE)
・Responding to inquiries about API
・Creating new API specification pages, updating, translating into English and Japanese
・Verifying and verifying specifications, investigating request and response logs ...

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Staffing Agency (Company is not publicly visible)

Bilingual Technical Support

  • ★ ★ ★ Senior Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7500K

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

Our client is the No.1 Online Travel Agency in Japan.

They provide services in leisure and also business travelers a variety of accommodation choices to meet all of their travel needs. Their mission is to provide quality experience to the travelers. Teir tech-team develop, operate, and maintain a large-scale platform that contributes over 1 trillion yen.

As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly. Diagnose a ...

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Recruiter Globis Corporation

Marketing Engineer (Tokyo/English required)/Ranked as a great place to work

  • ★ ★ Staff Level
Recruiter Pasona Inc. Global department／株式会社パソナ グローバル事業本部
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
In this role, you will work with the marketing department to enhance marketing activities through customer journey tracking including Google Tag Manager, Meta Pixel, and Pardot. In addition, you will work to improve the back-end of the website and its integration with the Salesforce CRM system to improve customer acquisition flows. By working with various business units, you will lead the management, maintenance, and optimization of the Salesforce CRM system, contributing to promoting marketing and sales activities in the global divisi ...

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Recruiter (Company is not publicly visible)

Azure Technical Support Lead Tokyo Job - 8323

  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Fidel Consulting KK
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 8000K

Japanese Level Native Level
Job Description

Technical support lead position for client's product Cloud system.
About 30 people from Company are participating in the project, and although most of them are Japanese, there are also people from other countries. A relatively young team.
It is possible to accumulate a wide range of knowledge from infrastructure to application construction with a focus on cloud support.
This project is suitable for those who want to shift to a global environment and who want to acquire technical and English skills (reading is all you need to start. ...

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Employer CTC First Contact Corporation

★未経験歓迎★【オープニングスタッフ】アプリ及びインフラ設備のサービスデスク業務

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Setagaya

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

☆オープニングメンバーの募集☆

機械設計に関わるアプリケーション、インフラ設備のサービスデスク業務

＜具体的にはこんな仕事を担当します＞
操作、仕様に関する問い合わせ対応、ベンダーエスカレーション

お問い合わせ対応は基本、日本語のでの対応となりますが、
海外のベンダー先へエスカレーションする際は、英語での対応となります。 ...

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Staffing Agency (Company is not publicly visible)

System technical support

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Chuo

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[System technical support]
Regarding the operation of the cash register system, restaurants, beauty salons, etc.
Respond to inquiries from customers.
(for example…)
"I want to edit the store menu" "I want to check the reservation information"
We will tell you how to use it in response to inquiries such as: ...

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Employer KEBA Japan Co., Ltd.

【アプリケーションエンジニア】欧州本社の制御装置OEMメーカー！

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 8000K

Japanese Level Native Level
Job Description

■業務内容:
リンツに本社を置く産業用ロボット、工作機械、射出成型機など産業機械向け制御装置OEMメーカーである同社にて、アプリケーションエンジニアとして業務をご担当いただきます。国内製造メーカーに向け、制御装置のハードウェア、ソフトウェアの導入、顧客の要望に沿ったカスタマイズ、その後のテクニカルサポートまで一連の業務をご担当いただく予定です。

■業務詳細：
・進行中のプロジ ...

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Employer KEBA Japan Co., Ltd.

【アプリケーションエンジニア(PLC)】欧州本社の制御装置OEMメーカー！

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 8000K

Japanese Level Native Level
Job Description

■業務内容:
リンツに本社を置く産業用ロボット、工作機械、射出成型機など産業機械向け制御装置OEMメーカーである同社にて、アプリケーションエンジニアとして業務をご担当いただきます。国内製造メーカーに向け、制御装置のハードウェア、ソフトウェアの導入、顧客の要望に沿ったカスタマイズ、その後のテクニカルサポートまで一連の業務をご担当いただく予定です。

■業務詳細：
・進行中のプロジ ...

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Recruiter (Company is not publicly visible)

Senior Python Developer / Japanese is not required

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Minimum Communication Level
Job Description

Global team with flexible working environment

Fintech startup with modern tech-stack


Description

* Design, develop and test new features
* Improve scalability
* Identify and fix problems
* Suggest improvements and make sure they happen
* Using Python , Apache Airflow, PSQL, and AWS to host and support many of our applications and systems.


Profile

Have Backend development professionally for 5+ years or abilities matching such experience


Job Offer

Salary: Up to 10,000,000 yen


To apply online please click the 'Apply' ...

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Employer Thales

Sales Engineer

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Job Description

【Summary】

The Pre-Sales Consultant is, under general supervision, the one who directs pre-sales technical responsibilities for Sales & Marketing sales.

Reporting to Manager of Sales Engineering APAC, you will be responsible for providing pre-sales technical support related to all Thales Digital Identity & Security products in Japan. You will focus on supporting Re-selling, Solution and SI partners, as well as direct accounts with an emphasis on unsurpassed customer satisfaction and timely response to customer/partner feedback.

Responsibilit ...

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