カスタマーサービス の 外資系・グローバル企業の転職・求人一覧

語学力を活かした接客のお仕事！

空港で働いてみたい方や
お客様サポートが得意な方にぴったり！

【お仕事内容】

◎外貨両替カウンターにてホスピタリティ業務全般◎

◆窓口カウンターでの接客
◆外貨販売・買取、国際送金、海外専用プリペイドカード発行 等
◆両替レートの更新
◆在庫管理（発注含む）
◆店舗運営・管理に関するバックオフィス業務


...

語学サービス専門企業にて、翻訳者の手配を行うコーディネーターに挑戦してみませんか？

【お仕事内容】

◆月給：256,000円～369,500円（経験、能力による）

【月給内訳】
・基本給：210,000円～300,000円
・固定残業代：月30時間分、48,600円～69,500
＊残業月30時間を超えた分は別途1分単位で支給。
・交通費別途支給（月5万円まで・社内規定による）

■賞与実績:年2回支給

■昇給年1回


給与・待遇等は目 ...

【お仕事内容】

ホテルフロント業務を中心に先頭に立ったお客様へのおもてなし、
接客業務のほか、予約管理の事務作業や研修会場の設営業務等も行います。
フロントチームの育成・管理などもお任せいたします。
多彩なキャリアパスをご用意しております。
他の店舗、他ブランドホテルへの異動や、経験を活かして職種変更など
志向を考慮したキャリアをサポートいたします。 ...

【お仕事内容】
・フロントデスクでのお客様対応
・入居／退去のサポート
・各種お問い合わせへの対応
・システムへのデータ入力、帳票作成
・各種手配業務（クリーニング、郵便物、点検・清掃の調整等） ...

We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...

ネットショップ作成サービスを提供している日系ベンチャー企業にて、ショップのオーナーおよび購入者のお問い合わせ対応を行っていただきます。チームリーダーとして、顧客の満足度向上のための課題発見、施策立案、解決を担っていただく非常にやりがいのあるポジションです。


職務内容

* Zendeskを使った問い合わせ対応（メール、チャット）
* 新機能リリース時などの使用確認やレビュー
* ヘルプペ ...

世界的に有名なテレビショッピング企業にて、課の業務を正確かつ効率的に履行し、確実にするためチームを管理していただきます。最前線でお客様に対するオペレーションに対応する部門の業務をプランし、発展させ、管理していただく非常にやりがいのあるポジションです。


職務内容

* チームの管理と育成
* 目標値／KPIの達成のための数値管理
* 問題の把握と改善策の実行
* コスト管理
* プロジェク ...

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance.


Description

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and perfo ...

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the development of special project activities and directly provide support to customers.


Description

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the developme ...

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing resp ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all in ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.


Description

Responsibilities:

* Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.
* Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular app ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance.


Description

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and perfo ...