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現在の検索条件

業種 : 旅行・ホテル・レジャー・外食

求人掲載言語 :日本語での求人登録

420件中121140件を表示

仕事内容

【お仕事内容】
■ホテルでのお客様のご案内
玄関・ロビーでのお出迎え、お荷物のお部屋入れ、客室へのご案内などをご担当いただきます
■OJTによる研修、実践で仕事を覚えていただきます

【キャリアパス】
2年でキャプテン、4年でスーパーバイザー、6年でアシスタントマネージャーを目指せます! ...

仕事内容

【お仕事内容】
◎宿泊部門
・チェックイン・チェックアウトなどのフロント業務
・お客さまのお問い合わせなどの電話応対
・客室へのデリバリー業務など

◎営業部門
◆宿泊予約
・お客さまからの予約の電話やお問い合わせなどの電話応対
・お客さま情報の入力などの事務業務など
◆マーケティング
・市場調査・分析
・商品企画
・営業企画・販売促進
・広告宣伝など

...

仕事内容

【お仕事内容】
◆レストランサービス
・ お客さまのご案内
・オーダーテイク
・料理・飲み物のご提供など
◆レストラン調理
・ 調理業務(仕込みや盛りつけなどの業務を含む)
・ブッフェボードでのお客さま対応(料理の取り分けなど)
・洗い場業務など




...

人材紹介 社名非公開
  • ★ エントリーレベル
仕事内容

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

人材紹介 社名非公開
  • ハイクラス
  • ★ ★ ★ ★ マネージャーレベル
仕事内容

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.


Description

Responsibilities:

* Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.
* Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular app ...

人材紹介 社名非公開
  • ★ エントリーレベル
仕事内容

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

人材紹介 社名非公開
  • ハイクラス
  • ★ ★ ★ ★ マネージャーレベル
仕事内容

We are seeking a highly skilled and motivated Operations Manager to lead operational excellence for our Corporate Travel Company. The successful candidate will be responsible for overseeing travel service delivery operations for corporate clients, providing strong leadership to the team, and ensuring operational efficiency.


Description

* Lead operational excellence, ensuring travel service delivery operations for corporate clients.
* Act as the subject matter expert (SME) in specific functions within core responsibilities, such as driving techn ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

人材紹介 社名非公開
  • ★ エントリーレベル
仕事内容

We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.


Description

* Manage and optimize the Refund Counter operations, ensuring cost efficiency and exceptional customer satisfaction.
* Oversee the entire refund process from issuing to refund, collaborating with various departmen ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

人材紹介 社名非公開
  • ★ ★ スタッフレベル
仕事内容

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

  • ★ ★ スタッフレベル
仕事内容

総務事務全般
1)受付業務(電話応対・郵便・宅急便受付)
2)社内備品管理(事務用品・コーヒーサーバー)
3)勤怠管理システムの管理
4)入退社書類管理
5)サービスアパートメント、社員宿泊場所の手配
6)その他人事関係庶務のサポート ...

仕事内容

お客様への旅行に関するサポートをして頂くお仕事です。
【メール、電話、チャットで対応】

-お客様対応
-ホテルや航空会社への連絡
-メールや電話でのカスタマーサポート
-航空券やホテル予約に関する変更や取り消し、問合せ対応(日本語使用)
-ホテルや航空会社への直接連絡での予約確認(英語使用)
...

仕事内容

【業務内容】
入社時:
<アパートメントホテルでのフロントスタッフ業務>

・チェックイン&チェックアウト業務
・予約業務(電話応対含む)
・インフォメーション業務(館内案内等)
・ホテルシステム入力管理業務
・各種取次、各種案内、苦情処理
・接客業務、宿泊者の荷物運び、ポーター業務 等

※繁忙時には室内清掃もお手伝いいただくことがございます。

【ホテルについて】
・コンセプト ...

仕事内容

【業務内容】
入社時:
<アパートメントホテルでのフロントスタッフ業務>

・チェックイン&チェックアウト業務
・予約業務(電話応対含む)
・インフォメーション業務(館内案内等)
・ホテルシステム入力管理業務
・各種取次、各種案内、苦情処理
・接客業務、宿泊者の荷物運び、ポーター業務 等

※繁忙時には室内清掃もお手伝いいただくことがございます。

【ホテルについて】
・コンセプト ...