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SDL is the leader in Global Information Management solutions, which provide increased business agility to enterprises by accelerating the delivery of high-quality multilingual content to global markets. Web Content Management Solutions Established in 1999, SDL’s Web Content Management Solutions division delivers the leading enterprise class Customer Engagement Management solution, SDL Tridion. SDL Tridion provides customers with a platform to engage and interact with their audience anywhere, anytime and through any channel. We call this Pervasive Engagement Management (PEM). PEM transcends tactical and functional approaches by offering a top-line strategy that really goes to the heart of the matter: Turning prospects into lifetime customers. In close partnership with its customers, SDL develops solutions that fulfill real, practical business needs and is dedicated to maintaining its leadership position on the forefront of WCM and customer engagement technology. An enterprise solution SDL Tridion provides a complete enterprise solution, focusing on ease-of-use for all contributors, site managers and IT. SDL Tridion enables organizations to use their websites as an integral part of their communication, marketing, sales and support strategy. SDL Tridion has proven its value for many customer-centric organizations. SDL Tridion’s single repository gives you one point-of-the-truth. This enables you to: Maintain and deliver global websites in multiple languages and locales Manage multiple brands Make extensive use of profiling, personalization and target marketing Manage the delivery of content across multiple channels and devices Analyst and customer endorsement Leading industry analysts, Forrester Research and Gartner Group, position SDL Tridion as a WCM leader. Over 1,000 enterprise customers rely on SDL. Our customer list consists of many global industry leaders including ABN-Amro, Akzo Nobel, Alcatel, AXA, Bosch, BBVA, Bertelsmann, Canon, Carrefour, Centre Parcs, CNH, Deutsche Telekom, DNV, Emirates Airline, FICO, SNCF, Hewlett-Packard, Honda Europe, ING Real Estate, KLM, Lexus, Orient Express, Philips, Rabobank, Ricoh, SAP, Scania, Sony, Toyota, Unilever and Yamaha. Web Content Management solutions – a word from our CEO Jan Jaap Kolleman, CEO at SDL WCMS says, “SDL Tridion will enable global brands to achieve what we call ‘Pervasive Engagement Management’ – ongoing engagement with their target audience in order to turn them into lifetime customers. We will continue to listen carefully to our customers and partners, and create a solution that will allow them to engage a savvy, channel-agnostic consumer. SDL Tridion ensures brand consistency across websites, social media, mobile and other devices in any language. Our true global solution integrates seamlessly with other customer-facing systems to tie together all relevant information in the customer lifecycle. This will provide our customers the ability to engage with their customers to obtain maximum customer value.”