★Interactions with overseas offices (email, Slack, Web-Meeting)
★Internal system management, account management, tool settings (Salesforce, Google Workspace, slack, Microsoft 365, JobCan workflow, etc.)
★Kitting (PC, smartphone)
★Equipment management
・Purchasing (equipment, consumables, etc.)
・Planning and running company events
・Creating materials
・Other general corporate tasks (receiving packages, etc.)
■Interactions with overseas offices
Our company has offices in Tokyo, France, and the United States, so you will be able to ...
■Customer success support for SaaS products■
・Respond to user inquiries via phone, chat, and email
・We provide support for Japanese users of foreign payment services in Japanese, and internal documents are in English.
*The number of inquiries handled is approximately 10 per day, and each inquiry is handled one by one.
■Work points
・Work in a global environment with English-Japanese bilingual team members from over 15 countries.
・We have a team with high customer satisfaction and are recognized among vendors around the world.
...
As a control engineer, you will develop control algorithms for the automatic operation of heavy equipment (backhoes (excavators), cranes, bulldozers, etc.) operating in uncertain environments.
【Role/Responsibilities】
You will be mainly responsible for:.
・Controller development of uncertain plant characteristics
・System identification of complex hydraulic systems
・Development of task-specific motion planning and collision avoidance capabilities for heavy equipment
・Controller validation and tuning in a simulator environment
・Contro ...
Lead editorial teams, develop content strategy, and collaborate with commercial teams to support the growth plan for CIO 日本.
Description
* Develop and execute content strategy for CIO 日本.
* Lead and support editorial teams in content creation and delivery.
* Collaborate with commercial teams to align editorial and commercial goals.
* Manage KPIs and HR functions for the editorial team.
* Represent CIO 日本 at events and with various stakeholders.
Profile
* Understanding of Japanese corporate IT landscape and industry tre ...
This is Pre-sales Consultant Position for American software company that develops cloud-based solutions to automate enterprise financial and accounting process.
Description
Promote sales activities - work closely with sales, product managers, and implementation consultants throughout sales activities/pre-sales stage to promote sales activity from understanding customer requirements until creating final proposals and supplementary materials. Also, lead implementation measurement workshops and completing the business case including ROI analysis and ...
As a lead designer, you will be responsible for UI/UX design for the online English conversation service, which is the company's main business and is expanding its rapidly growing education business immediately after it was listed on the growth market. You will also be responsible for training and mentoring other designers.
■Specific duties:
UI visual design and direction for the service site and member site,
improving the brand image, improving the site design to increase conversion rates, supervising the quality of in-house (including temporary ...
【About the Business】
~In-house development and provision of various IT services, including "HENNGE One," a security SaaS service with the No. 1 market share in Japan~
The company's management philosophy is to "change the world by liberating technology.
While IT technology continues to develop at an astonishing pace, it is often not fully utilized in business environments with complex structures.
The company aims to be the piece that bridges the gap between the ideals of technology in business and the benefits of technology for everyone, hel ...
■Job Description:
- General management and maintenance of core business systems
- Collating data according to system KPIs
- Contact and reporting with head office
- Handling system-related inquiries
■Organizational Structure:
8 department members, 1 team member.
This department has employees of a wide age range, from early 20s to 50s.
...
Lead editorial teams, develop content strategy, and collaborate with commercial teams to support the growth plan for CIO 日本.
Description
* Develop and execute content strategy for CIO 日本.
* Lead and support editorial teams in content creation and delivery.
* Collaborate with commercial teams to align editorial and commercial goals.
* Manage KPIs and HR functions for the editorial team.
* Represent CIO 日本 at events and with various stakeholders.
Profile
* Understanding of Japanese corporate IT landscape and industry tre ...
Lead editorial teams, develop content strategy, and collaborate with commercial teams to support the growth plan for CIO 日本.
Description
* Develop and execute content strategy for CIO 日本.
* Lead and support editorial teams in content creation and delivery.
* Collaborate with commercial teams to align editorial and commercial goals.
* Manage KPIs and HR functions for the editorial team.
* Represent CIO 日本 at events and with various stakeholders.
Profile
* Understanding of Japanese corporate IT landscape and industry tre ...
As a Senior Consultant you will assist client throughout the project to improve their After Sales Supply Chain business and collaborate closely with cross-functional teams and clients to make sure the project stays on track for a successful delivery.
Description
This position will focus on technical post-sales activities to ensure successful solution delivery.
The responsibilities are also include:
* Optimize workflows: Design efficient business processes using company's best practices.
* Deliver customer value: Implement solutions to ma ...
【Job Summary】
・Addressing incidents, problems, and service requests as part of application maintenance
・Follow service level agreement (SLA)
・Manage and deliver scheduled application tasks
・Troubleshooting application issues
・Collaborate with cross-functional teams to resolve issues
・Quick response to site users
・Provide daily updates and detailed information on incidents, problems, and tasks ...
【JOB RESPONSIBILITIES】
• Performing system integration in various projects
• Conduct design and maintenance of ROS APIs packages, nodes and launch files
• Implement launch, unit, system integration and acceptance testing
• Development of tools to support integration, testing and deployment of our system
• Work on system design and architecture of the robotic systems
• Integrate software drivers for sensors and actuator control within robotics system
• Develop and maintain CI and CD pipelines used by multiple teams
...
[Job description]
• Responsible for operations related to planning, development, operation and maintenance of in-house information systems
• IT-related internal controls such as information security and privacy mark
• PC setup
• IT asset management such as terminals, equipment, and licenses
• Internal helpdesk
...
【JOB RESPONSIBILITIES】
• Improve the capabilities and productivity of the engineering organization
• Conduct engineer’s career setting, evaluation, feedback
• Create a system to improve the productivity of engineers
• Fostering a sense of unity in the engineering team
• Plan and execute technology branding measures
...
So what does a Teammate really do?
Think of yourself as the backbone of the company, not just anyone is qualified for this role! Imagine
yourself going to work with one thing on your mind: to provide the best customer experience to your
clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide
world-class service to your clients in an accurate, efficient and respectful manner on every call as
measured by different performance metrics
As a Teammate, you will receive inbound and/or place outbound calls.
...