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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 2191-20listings

Employer Amazon Japan G.K.

☆業界/業種未経験可能【カスタマーサポートスペシャリスト(アカウント健全性スペシャリスト)】★週2リモート可能/国際色豊かな環境

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Meguro

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【仕事概要】
■コールセンターの業務環境で、出品者様からの問い合わせに対し電話やメールで明確かつ迅速にコミュニケーションを行う。
■調査部から依頼を受け、出品者様のアカウントの状況を事前に確認し電話またはメールにて出品者様に連絡する。出品者様から ...

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Employer Teleperformance Malaysia Sdn. Bhd.

【カスタマーサポート（チャット・メールメイン）（旅行予約サイト）】マレーシアのリゾートで海外勤務に挑戦！

HOT
  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

★リゾート地でのお仕事を希望する日本語ネイティブスタッフの方大歓迎！
★初めての海外勤務も人事スタッフがフォロー！
★リロケーションサポート充実！

【業務内容】
お客様の対応は基本チャット・メールのみ！
（日本国内含めた世界のホテルまたは航空会社にお電話で連絡をしていただくことはあります。）
大手旅行予約サイトのお客様対応をお任せします。旅行予約に関するお問い合わせに、電話 ...

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Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Recruiter (Company is not publicly visible)

Work from Home!!! Customer Service Associate!!!

HOT
  • ★ ★ Staff Level
Recruiter TopTech Informatics K.K / トップテック インフォマーティックス株式会社
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 1500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 125K - JPY 333.333K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

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Employer 株式会社ClassLab.

外国人カスタマーサポート事務／経験不問／賞与3回／年休125

  • ★ ★ Staff Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

電気・水道・ガス・インターネットなど、生活に欠かせないインフラサービスの契約をサポートしています。
賃貸物件に住む時、これまでは開栓・開通の申込みを、それぞれ別々に連絡しないければならなかったのを、電話一本で解決できるサービスです♪
今回は、海外の方に向けて外国語でライフラインをご案内するチームを立ち上げることになりました。
そこで、新事業の立上げメンバーとして外国語で対 ...

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Employer Startek Malaysia

常夏マレーシアで海外勤務に挑戦！【フードデリバリー・バイリンガルサポート】

  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 78K - MYR 118K

Japanese Level Native Level
Job Description

フードデリバリーサービスのカスタマーサポート業務（英語対応あり）
- 語学を活かして働く！様々なキャリアパスも充実！
- ワーホリ経験・留学経験を活かして海外勤務！

お客様からのお問い合わせに日本語と英語を使用して、電話やメール、チャットでご対応いただくお仕事です。 2020年5月開始から現在までプロジェクトは拡大し続けており、今では約200名の日本人が同プロジェクトに在籍。
プロジェクト ...

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Employer Teleperformance Japan

Unlock Your English Skills! Exciting Customer Support Opportunity with Travel Booking App <Hopper>

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

[Travel Operations Customer Support]

Respond to customer inquiries such as "I want to change my itinerary," "I don't know how to make a reservation," and "I want to change part of my reservation," by communicating with airlines, hotels, partners, and customers via phone, email, and chat, and resolve escalated travel issues. In this job, you will learn a wide range of knowledge about hotels, airline tickets, trains, etc. through training while following the client's processes and guidelines, and then start responding to customers!

・Receptionist: D ...

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Employer Teleperformance Malaysia Sdn. Bhd.

Would you like to work in customer support (BtoB) related to SNS in the tropical country of Malaysia? *No experience necessary/new graduates welcome

  • ★ Entry Level
Location

Asia Malaysia

Salary

MYR - Malaysian Ringgit MYR 98K Over

Japanese Level Native Level
Job Description

The office is in Penang, Malaysia, a popular resort area!

Customer support work for a major SNS service that everyone knows well

[Customer Success Specialist]
You will mainly be handling inquiries from customers who use SNS platforms, such as posting and advertising on a certain major SNS.

Support is provided by phone, email, and chat! (Mainly chat)

Since most users live in Japan, support is provided in Japanese.

--★After joining the company?

We provide about one month of OJT training to learn the overview of the service, basic opera ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

[Recruiting support positions] Customer support agent, infrastructure technical support engineer, cost controller [Experienced and inexperienced applicants welcome. Open selection process!]

  • ★ Entry Level
Location

Asia Japan Tokyo / Asia Japan Shizuoka / Asia Japan Gunma

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K

Japanese Level Native Level
Job Description

HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!

As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.

If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Recruiting Customer Support Specialists!

  • ★ Entry Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

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Employer Okawa Co., Ltd.

[Bilingual customer service position] ⭐︎Use your English at a major foreign travel booking site⭐︎ (No experience necessary, telework available, 3-week training program available)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

You will work as a customer service specialist at our client (Booking.com, a major foreign travel booking site) to respond to various inquiries from customers and accommodation facilities.
========================================
☆You can utilize your English skills and call center customer service experience!
☆We provide thorough support for re-employment after a break
☆Our company culture is very friendly♪ It is an environment where everyone can support each other
=======================================

[Specific duties]
・Support dur ...

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Employer TMJ, Inc.

【みなとみらい/語学活かせる】医療機器サポート業務リードスーパーバイザー

  • ★ ★ ★ Senior Level
Location

Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 4500K Over

Japanese Level Native Level
Job Description

医療機器のテクニカルサポート、カスタマーサポートでの業務でのリードスーパーバイザー業務をご担当頂きます。

窓口の責任者としてスタッフ・SVをリーディングしていただきますのでチームマネジメント力が活かせるのはもちろん、クライアント対応も行っていただくので折衝力も身に付くポジションです。外資系クライアント様の業務のため、英語力も活かしていただけます。

＜センターの業務内容＞
...

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Recruiter (Company is not publicly visible)

Client Success Associate at Global Fintech!

NEW
  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

As the Client Success Associate you will provide customer support services to assist users with account-related inquiries, technical issues, and other concerns.


Description

As the Client Success Associate you will provide customer support services to assist users with account-related inquiries, technical issues, and other concerns. Among the main responsibilities:



* Professionally and promptly interac with customers to solve issues and answer inquiries
* Verify and execute client's enquiries and instructions for equity products as per ...

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Recruiter 【外資系・FMCG】　

オーダー・トゥ・キャッシュ スーパーバイザー/ OTC Supervisor【外資系・FMCG】東京勤務 　正社員

NEW
  • ★ ★ Staff Level
Recruiter Emerge Global K.K. / Emerge Global株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 5500K

Japanese Level Native Level
Job Description

着実な成長を続ける、外資系・大手FMCG企業がオーダー・トゥ・キャッシュ スーパーバイザーを求めております。

世界で最も成長著しい食品企業のひとつであり、国内では東京に本社、関東に工場を持ち展開しています。 より多くの人々に食を通じて健康をお届けすることを使命としています。 高成長と健康重視のビジネスカテゴリーに集中し、効率的で持続可能かつ責任ある方法で事業を運営されています。
...

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Staffing Agency (Company is not publicly visible)

English support for video apps

  • ★ ★ Staff Level
Recruiter Sogo Career Option Co., Ltd.
Location

Asia Japan Tokyo Toshima

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

[English and Japanese support for video apps]
We provide end-user support for video apps in English and Japanese.
We respond to user inquiries about the app via chat.
-Responding to inquiries about logging into video apps
-Support for users whose accounts have been frozen
-Support for withdrawing rewards, etc.
*Languages for inquiries: Japanese: 60% / English: 40%. ...

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Recruiter (Company is not publicly visible)

Customer Support Representative for Global Fintech

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 7000K

Japanese Level Native Level
Job Description

As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japan. The focus will be on establishing the customer support service for the market, creating local protocols and templates to support the launch of the new platform.


Description

As the Customer Support Representative you will be reporting directly to the Chief Operating Officer and be responsible for all interactions between the company and their customers in Japa ...

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Recruiter JP Career

Global Customer Success （＊Urgently hiring Japanese and foreigners who can speak Japanese and English）

  • ★ Entry Level
Recruiter SK Global Co ltd
Location

Asia Japan Tokyo / Asia Japan Osaka / Asia Japan Kanagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 416.667K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Global customer success
* Urgent recruitment: Japanese and foreigners who can speak Japanese and English

This is a customer success position that supports the expansion of the Japanese market for foreign-affiliated companies that provide payment services used around the world.
We are looking for members who will expand the team together and challenge the world!
In 2022, the current 50-member team is expected to change to 100-member team.

■ Specific work
We mainly handle inquiries (Japanese / English email, telephone, live chat) from customers ...

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Recruiter (Company is not publicly visible)

[Working in a resort area in Vietnam] Customer support representative (including tour planning, etc.)

NEW
  • ★ ★ Staff Level
Recruiter ICONIC Co., Ltd.
Location

Asia Viet Nam Da Nang, thanh pho

Salary

USD - US Dollar USD 20K - USD 25K

Japanese Level Native Level
Job Description

Location: Da Nang, Vietnam
We are hiring due to the increasing number of cases after the COVID-19 pandemic.

(1) Planning and arranging tours
(2) Support accompanying tours
(3) Counter duties
(4) Other
Interactions with hotels and restaurants
└When a new facility opens, you will visit and inquire about the facilities.
Teaching Vietnamese staff Japanese
└You will be teaching new staff the Japanese language that is important in the travel industry. ...

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Recruiter (Company is not publicly visible)

Customer Service - Taiwanese Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Selangor / Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 58K
（Monthly Salary Range： JPY - Japanese Yen JPY 4833 *Divided into12 month ）

Japanese Level None
Chinese Level Business Conversation Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

Chinese Customer Support Representative (Native Chinese)

  • ★ ★ Staff Level
Recruiter Global Initiative Corporation
Location

Asia Japan Osaka Osaka

Salary

Depends on experience

Japanese Level Daily Conversation Level
Chinese Level Native Level
Job Description

・Responding to customer inquiries
・Working with various teams to answer customer questions and resolve customer issues
・Supervising part-time operators
・Other associated tasks (translation, etc.) ...

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