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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 26241-60listings

Recruiter (Company is not publicly visible)

REMOTE: Customer Support for International Fintech!

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

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Staffing Agency (Company is not publicly visible)

訪日中の外国人対応＜お電話サポート窓口＞【シフト◇曜日・時間固定OK◎】

NEW
  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

■お店情報や道案内などのお問い合わせ対応
■けがやトラブルがあった際の一次ヒヤリング→担当部署へ引継ぎ
■応対履歴入力 ...

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Staffing Agency (Company is not publicly visible)

外資系デリバリー企業でチェック業務◎隔週で在宅勤務♪

NEW
  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

問い合わせ対応を行うチームが対応した内容のチェック＆採点をお任せ！
■対応した内容のチェック＆採点
■英文レポート作成　※採点した内容の報告
■チームミーティング参加 ...

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Staffing Agency (Company is not publicly visible)

英語多めの電話･メール対応★外資通信サービス企業★日常英会話OK！

NEW
  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Minato

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

●事前問い合わせ対応、申込み案内（電話・メール）
●操作方法の説明
●対応記録入力
●来客対応（申し込み・貸出など）※頻度は少なめです。 ...

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Recruiter (Company is not publicly visible)

【好待遇/英語力を活かして働けます！】緊急トラブルサポート（電話・メール・チャット）

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

★日本語での窓口になっていただくお仕事です

海外にいる日本人の緊急トラブル対応（電話・メール・チャット）
・事件、事故、ヘルスサポート
・警察や救急、消防の出動が必要な緊急事態が発生した場合の対応

日本語での窓口になっていただくお仕事です
...

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Recruiter (Company is not publicly visible)

【英語力伸ばしたい方必見/英語レッスン無料提供】深夜勤務なしのトラベルサイトの問い合わせ担当 | 高待遇・応募は今すぐ！7月入社募集中

  • ★ Entry Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

【お仕事内容】
日本のお客様への旅行に関するサポートをして頂くお仕事です。

-メールや電話でのカスタマーサポート
-ホテル予約に関する変更や取り消し、問合せ対応
-航空券などに関する問合せ対応
-ホテルや航空会社への直接連絡での予約確認

初めて英語を使って仕事をしてみたい方、ぜひチャレンジしてみませんか？ ...

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Recruiter (Company is not publicly visible)

Customer Support for dental device

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

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Recruiter (Company is not publicly visible)

Customer Service involving global communication

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K

Japanese Level Native Level
Job Description

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

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Recruiter (Company is not publicly visible)

【外資オーディオ機器企業】エンドユーザーテクニカルサポート職

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Native Level
Job Description

世界的に有名なヘッドフォン・イヤホンを提供している企業で、エンドユーザーのテクニカルサポートを行っていただきます。お客様の声を直接聞き取り、フィードバックを元に企業の成長に直結できる非常にやりがいのあるポジションです。


職務内容

* B2Cのテクニカルサポート／お問い合わせ対応（メール90%、電話10%）
* 外注センターのエスカレーション対応
* 修理会社との連携
* CS（受発注担当）のサ ...

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Recruiter (Company is not publicly visible)

Customer Service for medical device (heart surgery)

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 7000K

Japanese Level Native Level
Job Description

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work
・
Inventory management and return handling
・
phone, email,
Customer support via ...

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Recruiter (Company is not publicly visible)

Support staff for overseas customers needing health assistance

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

This role will provide you the opportunity to use English more than 50% of your day. You will be in communication with customers and partners worldwide. You will be the lifeline support for Japanese customers who may be in danger, injured, or experience some type of difficult circumstance overseas. You will need to be the English/Japanese communication point on behalf of these customers, arranging their travel and expatriation.


Description

1. Able to handle outpatient matters (initial examination, re-examination arrangements, etc.) by one person. ...

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Recruiter (Company is not publicly visible)

Customer Service with global medical company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 7000K

Japanese Level Native Level
Job Description

This position handles service requests and complaints from customers (users, nurses, distributors, etc.) over the phone and works with relevant departments to provide appropriate resolutions and responses.


Description

・ Acquire up-to-date knowledge related to our products
自社製品に関連する最新の知識を身に付ける
・ Respond to service requests, inquiries, and complaints from a variety of customers over the phone
様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する
・ Collab ...

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Recruiter (Company is not publicly visible)

Customer Success Consultant (SaaS Division)

  • ★ Entry Level
Recruiter RLink Partners Inc.
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 2500K - JPY 3500K

Japanese Level Native Level
Chinese Level None
Job Description

"We want to change the business process of the industry and change the working environment of those who work in that industry!"

"We want to deliver products that are useful to users to the world"

SaaS companies with such thoughts are increasing in various industries.

This is a customer success position that will change the world together with many SaaS companies and realize "connections are always joy" through IT solutions!

Currently, many members in their 20s, aged 24 to 28, are active♪

"I want to use my sales experience to advance my c ...

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Recruiter (Company is not publicly visible)

No experience necessary! [Customer Service Associate]

  • ★ Entry Level
Recruiter RLink Partners Inc.
Location

Asia Japan Tokyo Shinagawa

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level None
Job Description

Job description:
- Support customer success for client companies' SaaS products
- Response to user inquiries via phone, chat, and email
- Understand users' true needs, make optimal proposals, and contribute to the success of companies that introduce SaaS
- Provide Japanese support to Japanese users who use foreign payment services, and create internal materials in English
- Sincerely respond to approximately 10 inquiries per day and increase engagement

Rewarding aspects of the job:
- Acquire operational knowledge of advanced SaaS and improve pro ...

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Recruiter (Company is not publicly visible)

[Cyberjaya, Malaysia] Travel site Customer Service Job

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Selangor

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Description]

1. Respond to customer inquiries and support requests via phone, email, chat, etc.

2. Handle reservations, cancellations, refunds, and other procedures to respond to customer requests promptly and accurately.

3. Provide detailed information to resolve customer questions and concerns regarding travel.

4. Provide assistance on how to navigate the website and applications to ensure customers can use the service smoothly.

5. Address customer feedback and complaints and provide appropriate solutions.

6. Collaborate with tea ...

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Recruiter (Company is not publicly visible)

[Working in Penang, Malaysia] Travel-related customer success position

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 118K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 9833 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

[Job Description]

1. Customer Support: Respond to travel-related inquiries and requests, and provide courteous and prompt support via phone, email, or chat.

2. Reservation Management: Manage reservations, changes, and cancellations for travel products, and propose optimal solutions to meet customer needs.

3. Information Provision: Provide information about travel destinations and tours, and provide the necessary support to resolve customer questions and concerns.

4. Problem Resolution: Deal with troubles and emergencies during travel, and wor ...

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Recruiter (Company is not publicly visible)

Social Media Chat Support (Japanese Speaking)

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 118K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 9833 *Divided into12 month ）

Japanese Level Native Level
Job Description

overview:
SNS Chat Support Representatives provide problem solving and support regarding clients' products and services through communication with customers over the Internet. You will be required to ensure smooth communication with customers and quickly and effectively resolve issues regarding their products and services.

Main duties:

Achieving contractual key performance indicators (KPIs):

Ensure that the services provided to customers meet contractual KPIs.
Clarification of customer requirements:

Clarify customer requirements, ask questi ...

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Recruiter (Company is not publicly visible)

Ecommerce Platform Chat Support (Japanese English Bilingual)

  • ★ Entry Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Taiwan Taipei

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month ）

Japanese Level Native Level
Job Description

Responsibilities:

Provide prompt and effective responses to customer inquiries via chat support.
Address customer questions and concerns regarding products in a precise and friendly manner to enhance customer satisfaction.
Handle tasks such as order processing, checking shipping statuses, and facilitating returns or exchanges.
Conduct product searches, share links, and suggest recommended items on the e-commerce platform.
Gather feedback and requests from customers and relay them to the appropriate departments. ...

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Recruiter (Company is not publicly visible)

【新生活を海外で始めませんか？】フードデリバリーのカスタマーサポート ｜日本語のみでもOK＊髪型・服装自由

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Selangor

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Native Level
Job Description

■■■6月～9月入社できる方募集中■■■

日本語のみとバイリンガルポジションがあります。

「未経験でも外資系業で働いてみたい」
「英語圏であるマレーシアで英語力を活かしたい」
「インターナショナルな環境で働きたい」
という方にオススメのお仕事です♪

日本国内のお客様及びドライバーの方々からのお問合せに対応して頂くお仕事及び本社への報告業務（英語）に従事して頂きます。
お客様 ...

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Recruiter (Company is not publicly visible)

【電話対応が苦手な方必見！夜勤なしのお仕事】チャットサポート ＊給与最大RM12,000

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K

Japanese Level Native Level
Job Description

米国モバイルゲーム企業のプロジェクトにてプレイヤーのサポートを行っていただくお仕事です。
＊チャットのみ、電話対応はありません。

・プレイヤーの問い合わせに対応する
・KPIの達成
・常にプレイヤーの立場に立った迅速でプロフェッショナルな対応
・プレイヤーの立場にたち、より良いサービスへと向上させるためにアイディアの共有
・ユーザーとの友好的な関係構築

※人気ポジションのため ...

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