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Customer Support Engineer ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support Engineer」.

For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support Engineer

Language preference :English

Displaying 601-20listings

Employer ASUS JAPAN

Gadget and PC lovers welcome! [Field Assistant Engineer] Japanese, English and Chinese skills available

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 7500K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

[Job Overview]
The mission of this position is to provide solutions that solve customer problems and increase sales of our products by working with the sales and technical staff in the Japanese branch and the Taiwan headquarters with a sales-oriented mindset.

• Instruct the internal sales team on the features of our products and provide information that can be used when dealing with customers

• Field technical support, including accompanying the sales team to customers and agencies

• Provide direct problem-solving support to key customers ...

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Employer ASUS JAPAN

Gadget and PC lovers welcome! [Technical support] Overseas business trips available ★ Chinese x Japanese/English everyday level

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).

■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...

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Employer systemsGo Corporation

★Visa Support★ Helpdesk Team Leader【Great work-life balance】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato / Asia Japan Osaka Osaka / Asia Japan Toyama

Salary

JPY - Japanese Yen JPY 4000K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

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Employer Precision Infocomm Japan Co., Ltd.

◇From Singapore! A growing foreign company in the maritime industry◇ [After-sales support for ship equipment using English skills] No experience necessary! People interested in IT are welcome♪

NEW
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3000K - JPY 5500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

◇Recruiting IT and communication equipment support staff◇

[Job description]

IT and communication equipment may sound difficult, but basically, if you have any problems, you can consult with IT engineers at the Singapore headquarters.

Most contact from customers will be by email, but there may be phone calls in English. You can calmly proceed with your work by using translation sites for unfamiliar words. Even if you have no experience, if you are interested in IT networking, you can be fully active in this job.

◆Basically no business tr ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

[Recruiting support positions] Customer support agent, infrastructure technical support engineer, cost controller [Experienced and inexperienced applicants welcome. Open selection process!]

  • ★ Entry Level
Location

Asia Japan Tokyo / Asia Japan Shizuoka / Asia Japan Gunma

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K

Japanese Level Native Level
Job Description

HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!

As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.

If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Engineer/SE/Consultant [Infrastructure, Development, BPO] Multiple positions available, including Java/Python development, telecom device/field testing, user support, developer, mechanical/CAB, etc.!

  • ★ ★ Staff Level
Location

Asia Japan Saitama / Asia Japan Tokyo / Asia Japan Hyogo

Salary

JPY - Japanese Yen JPY 4500K - JPY 8500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

HCL Tech is a global ICT services company. Due to business expansion, we are continually hiring engineers! (BPO, infrastructure, development, bridge, application, ERP, etc.)

As an engineer/consultant in Japan for client projects, you will work with domestic and international teams to provide technical support and consulting services.

If you wish to continue your career as an engineer or consultant in the ICT service industry, or if you are thinking about career advancement, why not consider a career at a tech company? We look forward to your applic ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Looking for Bilingual IT Support Manager!

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Location

Asia Japan Tokyo Chiyoda / Asia Japan

Salary

JPY - Japanese Yen JPY 7000K - JPY 9500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Due to business expansion, we are looking for Bilingual Onsite IT Support Lead/Manager!

Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide leadership ...

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Employer 株式会社バイオス/BiOS,Inc.

(SS)_ IT Support Engineer

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

• Handling technical inquiries remotely - tier 1 and tier 1.5 (escalation)
• Handling technical inquiries onsite - tier 2 and tier 2.5 (escalation)
• Schedule, monitor and deliver support for end-users within agreed SLA levels between BIOS and client(s).
• Demonstrate the ability to identify and escalate requests for approval, when needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Undergo regular training to improve support skills. ※Training scheduled and provided through official tools.
• Conduct ...

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Recruiter (Company is not publicly visible)

IT Engineer【Open to all nationalities / Entry-Level Welcome 】

  • ★ Entry Level
Recruiter SAKURA INTERNATIONAL INC. Arukas Staffing Service Project
Location

Asia Japan Tokyo Minato / Asia Japan Aichi Nagoya / Asia Japan Osaka Osaka

Salary

JPY - Japanese Yen JPY 3500K - JPY 5000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

This job involves developing web applications, mainly our own products, and setting up systems on behalf of customers. You will analyze customer requirements and be responsible for everything from system design to development, testing, and delivery. You will also set up forms and other screens from a dedicated management screen, and perform general operational tasks to support your business.

1) Proposal support from a technical perspective (working hand in hand with sales)
2) Requirement definition and basic design (working hand in hand with sales)
...

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Employer ZenGroup INC

Atencion al cliente en español | Spanish Customer SupportｌUtilize Your Trilingual Skills In Japan!

  • ★ ★ Staff Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3500K Over

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

◆Duties Include
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks（Translation, etc.）

◆Example Day at Work
9~10 Morning routine: Get coffee, say hi to everyone, briefly review internal messages from the day before, and begin working on customer support tickets.
10~12 Catch up: Handle outstanding Spanish tickets that came in overnight, and continue with ongoing translation tasks.
12~13 Lunch Break
13~14 ...

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Employer Computacenter Japan K.K.

IT Support Engineer 【Foreign based bio pharma client】【Contract】Saitama

  • ★ ★ Staff Level
Location

Asia Japan Saitama Others

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).

Tasks:

Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...

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Recruiter (Company is not publicly visible)

Technical Support Engineer (Information Management System)

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 8000K - JPY 12000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

The Support Engineer is responsible for supporting industrial clients remotely through phone, email, web channels; or on-site when necessary.

You will become an expert on company's powerful edge-to-cloud Data Management system for industrial operations, serving clients across industries such as energy, marine, chemicals, and more.


Description

* Provide remote support to clients in Japan via phone, email, and web channels, solving complex technical challenges. Also, sometimes provide on-site support.
* Understand customer needs and collaborat ...

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Recruiter (Company is not publicly visible)

[English] Bilingual Infrastructure Engineer | Tokyo

  • ★ ★ Staff Level
Recruiter With World Corp.
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3000K - JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people, from experienced IT people who want to work in IT using English to people with bilingual IT work experience.

■Job summary:
Projects will be determined based on your experience and time of joining the company. You will be involved in operational projects using Japanese and English.
Most of the projects are user support-related operational projects, and many of them involve hands-on support of actual devices.

■Project examples:
・Bili ...

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Recruiter (Company is not publicly visible)

RPA Engineer

  • ★ ★ Staff Level
Recruiter SAKURA INTERNATIONAL INC. Arukas Staffing Service Project
Location

Asia Japan Tokyo / Asia Japan Osaka Osaka

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

You will be engaged in RPA development, testing, and operation tasks, including:

Development and maintenance work for RPA projects
Scenario modification and release work for RPA projects (using WinActor)
Depending on the project, there may also be requirements definition and project leadership responsibilities. ...

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Recruiter (Company is not publicly visible)

【IT Industry】Customer Success (for overseas SaaS products)

  • ★ ★ Staff Level
Recruiter Neo Career Co., Ltd. Overseas Division GIFTERS
Location

Asia Japan Tokyo Shinagawa

Salary

JPY - Japanese Yen JPY 3000K - JPY 4000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

A customer success position has opened up to work with global SaaS companies to achieve this through IT solutions!

■Job Description
You will provide customer success support for client companies' SaaS products.
You will respond to user inquiries via phone, chat, and email.
You will not just provide answers, but will understand the true needs of users and make optimal proposals from a wide range of products, contributing to the success of companies that adopt SaaS.
You will support Japanese users of foreign payment services in Japanese, and inter ...

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Staffing Agency (Company is not publicly visible)

【英語】社内IT補助のオシゴト☆在宅あり！1600～1800円◆長期♪

  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Saitama Others

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

◆業務内容◆
＜川越市下赤坂＞在宅勤務あり！英語スキルを活かせるオシゴト♪
●社内IT補助業務
●オンサイト対応業務
●国内、海外との調整業務
●PC、ネットワーク機器等のセットアップ
●ソフトウェアインストール、設定変更等


◆魅力ポイント◆
上福岡駅から送迎バスもあり◎
マイカー通勤もOKです！
高時給☆1600～1800円！
人気の在宅勤務あり◎
適度な残業で収入UP☆彡
スキルを活かしてしっ ...

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Recruiter SK Global

Recruitment of IT engineer and business development manager

  • ★ ★ Staff Level
Recruiter SK Global Co ltd
Location

Asia Japan Tokyo / Asia Japan Osaka / Asia Japan Aichi

Salary

JPY - Japanese Yen JPY 5000K - JPY 11000K

Japanese Level Native Level
Job Description

Website, application development, site design

...

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Staffing Agency (Company is not publicly visible)

IT Technical Support

  • ★ ★ Staff Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]
- Registering, modifying, and deleting accounts in the system
- Supported systems:
- Active Directory
- Azure
- Office 365
- Cyber Mail
- Multifunction printers, in-house systems, etc. ...

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Staffing Agency (Company is not publicly visible)

IT Technical Support

  • ★ ★ Staff Level
Recruiter Randstad Japan　Professional Contract Specialist（Professional Haken）
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

[Job Description]

- Processing IT support tickets issued by users (remote support for user PCs, notebooks, software, etc.)

- Investigating and identifying recurring issues and sharing with team members

- PC kitting and replacement support to keep user PC cycles going.

- Initial troubleshooting of basic internal infrastructure (communication confirmation, impact range, etc.)

- Asset management PCs and iPhones, printers (multifunction devices, A4 laser printers, label printers), RF scanners, etc.

- Maintain SLA targets and continuously im ...

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Recruiter (Company is not publicly visible)

[English] System support & maintenance engineer for foreign companies (remote work available/125 days off per year) | Tokyo

  • ★ ★ ★ Senior Level
Recruiter With World Corp.
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

■Job Description:
Operation support and maintenance support for digital systems consisting of video, audio, and IT equipment.
(Clients are foreign-affiliated companies, including Fortune 500 companies, with branches in Japan.)

*Any changes to job content in the future will be communicated during the interview. ...

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