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2024.5.24 [Fri.]

Akihabara UDX 2F AKIBA_SQUARE

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Updated 2024-05-07
Activated 2024-05-07

[Operation and Maintenance Engineer] Operation and maintenance of domestic and overseas data center systems / Wide range of career paths

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Entry Level

This posting is managed by:	レバレジーズ株式会社/Leverages Co., Ltd.
Company Name	Company is not publicly visible
Job Type	IT (PC, Web, Unix) - QA/Quality Control/Testing Engineer
Industry	IT Consulting
Location	Asia Japan Tokyo
Job Description	[Job description] The main job is to operate and maintain systems in domestic and overseas data centers. <Specific job description> ■System monitoring ・Initial response/isolation Monitor the system for errors and other issues, and if there are any abnormalities, address them before they become a bigger problem. Follow the procedure manual to check and investigate the situation, restart the system, etc., and if the problem cannot be resolved, contact a higher-level department and hand over the response. ■Service desk ・Front desk work (customer service for corporations) ・Remote hands (checking/operating hardware) Receive inquiries and requests from customers and respond according to the procedure manual. ■Operation management ・Optimize the operating environment following system changes ・Raise/suggest/improve issues in line with improving service levels Manage/improve customer systems/environments and operation systems. [Job characteristics] <<Company overview>> The company was established in 2012 as an IT system operation and management company. The company's name comes from the idea of "assisting the will (selema)." The company hopes to be useful in realizing the will of those involved. <Characteristics of the company> ■IT system operation/maintenance professionals He has been involved since the launch of the operation center, which now has a staff of over 100, and has a wealth of know-how from construction to acceptance and creation of operation rules to actual operation. ■Building a strong customer base and receiving stable orders In his previous job before launching Selema Assist, the company's president successfully completed a series of highly challenging projects, and as a result, the company continues to receive orders from major clients, including major carriers. Another strength of the company is that many of the executives and managers at the client companies are former engineers who have worked in the same field as the company's president and built a relationship of trust with him. <Recruitment background> We are looking for additional staff to speed up our business activities and strengthen our resources. <Team to be assigned> Service Management Department <Attractiveness of the position> ■Career path The company expects you to start with (1) below and then move on to (2) and (3) in the future. (1) Operations Engineer (2) Operations SE A position that handles errors that cannot be handled by operations (3) System Engineer, Service Manager, etc. A position that is involved in upstream processes such as operational planning ■You can be in charge of all processes related to operations and maintenance By gaining a full range of experience, you can work long term as an operations professional. ■You can choose a career that suits your wishes and aptitudes.
Company Info	Selema Assist Co., Ltd. is an IT system operation management company. It provides consulting services, system operation engineers, and system operation services. Currently, the company has been involved in the launch of a 100-person operation center, and has a wealth of know-how from construction to actual operation. The company has built a strong customer base through the president's track record and connections, and continues to receive orders from major clients. The company has a culture of making sure employees take holidays, and is working to create an environment where employees can work comfortably. The company also focuses on education, and has a comprehensive system of support for obtaining qualifications. It is a recommended environment for those who want to acquire new skills. In addition, employee benefits are also available, such as the use of affiliated accommodations and restaurants.
Salary	JPY - Japanese Yen JPY 3000K - JPY 4000K

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