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この求人の 取扱い会社 |
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K. |
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企業名 | 会社名非公開 |
職種 |
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業種 | その他IT関連 |
勤務地 |
アジア
日本
東京都
|
仕事内容 |
This position is for a diligent Junior PM role in the Technology & Telecoms industry, based in Tokyo. The role involves working collaboratively with various departments to facilitate the successful execution of projects. Description -Define business requirements and understand clients' needs -Ensure smoothly/timely client onboarding -Manage client inquiries by respecting our SLO -Troubleshoot/coordinate with Development Team or QA Team for incidents -Perform other necessary client support activities -Learn/keep up-to-date with Tech platform/products' specifications to be able to guide clients accordingly -Standardize client support processes to enhance operational efficiency -Create/improve client support documentation -Be the liaison between clients and Tech platform/product teams -Cross-functional collaboration/stakeholder management of various teams - Product Management, Project Management, Development, and Operation teams -Contribute to Team KPIs, report on project progress Profile -Bachelor's degree (BS) in Computer Science, Engineering or related field -2+ years of Product or Project Management experience in the Tech industry -Experience working with or ability to learn detailed specification of Tech platforms/products -Experience managing various client support activities, including but not limited to onboarding, inquiry handling, system configuration, troubleshooting -Product and customer-oriented mindset Job Offer Hybrid Working style Commuter Social Insurance 応募は、以下の応募ボタンからお願いします。詳細につきましては、Maika Endoにお問い合わせください+81357337160。 |
企業について (社風など) |
Our client is a globally recognized, large organization operating in the Technology & Telecoms industry. With a robust presence in Tokyo, this company has a diversified portfolio and is committed to innovation and excellence. |
英語能力 | ビジネス会話 (TOEIC 735-860) |
日本語能力 | ビジネス会話(日本語能力試験2級又はN2) |
年収 | 経験と能力に基づく |