更新日 2025-03-15
掲載開始日 2025-03-15

Trust and Safety Team Leader - Gaming - up to 6M JPY

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - カスタマーサービス/カスタマーサポート
業種	アウトソーシング
勤務地	アジア日本東京都
仕事内容	Lead and oversee a team of moderators to ensure a safe and positive gaming environment. Manage workflows, enforce quality standards, and collaborate with clients to maintain trust and safety policies. Description Key Responsibilities * Oversee daily moderation tasks and ensure quality control * Monitor team performance and provide coaching and feedback * Communicate directly with clients and handle reporting * Support team members' mental well-being and resolve conflicts Profile What We're Looking For * Strong leadership and communication skills * Experience in Trust & Safety or moderation * High attention to detail and problem-solving mindset * Familiarity with G Suite and Windows tools * Native-level in Japanese and Fluency in English * Minimum 1-2 years of people management Job Offer Up to 6M JPY Work in Tokyo Promising career progression standard japanese benefits To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.
企業について（社風など）	Well-known gaming company
英語能力	流暢 (TOEIC 865点以上)
日本語能力	ネイティヴレベル
年収	日本・円 500万円〜 600万円