Client Relations Representative for Global Trading Fintech | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

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更新日 2024-05-16
掲載開始日 2024-05-16

Client Relations Representative for Global Trading Fintech

人材紹介
スタッフレベル

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - カスタマーサービス/カスタマーサポート
業種	その他金融
勤務地	アジア日本東京都
仕事内容	As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands. Description As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands. Among the main responsibilities: ・ Support clients with general platform / product inquiries ・ Work directly with the Sales Teams to onboard new clients, including training and the completion of relevant legal processes and documentation ・ Ensuring the system is prepared for daily trading and monitoring for potential problems throughout the day Profile The Team in Tokyo is looking for candidates with a keen interest for the industry and with the following strengths / qualifications: * Customer Service background in the financial services industry * Needs to have JSDA license * Native level of Japanese * Business level of English (to communicate with Teams in Singapore and occasionally handle English-speaking clients) With some degree of flexibility about the above, if you think you have the right set of skills for the job, the company would love to hear from you. Job Offer * Very international company with a flat culture - open communication and close relationships * Dynamic job scope that allows you to contribute to other Teams too (e.g. sales team), not a pure call center job * Internal mobilities opportunities in the future, possibility to be involved in other departments To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
企業について（社風など）	The company is an international Fintech company in the trading business.
応募条件	The Team in Tokyo is looking for candidates with a keen interest for the industry and with the following strengths / qualifications: ・ Customer Service background in the financial services industry ・ Needs to have JSDA license ・ Native level of Japanese ・ Business level of English (to communicate with Teams in Singapore and occasionally handle English-speaking clients) With some degree of flexibility about the above, if you think you have the right set of skills for the job, the company would love to hear from you.
英語能力	ビジネス会話 (TOEIC 735-860)
日本語能力	ネイティヴレベル
年収	日本・円 600万円〜 850万円