Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.
At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.
For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.
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①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪
② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...
Roles and Responsibilities
• Conduct Transaction Quality Audits
• Provide Feedbacks and suggestions for improvement
• Publish Dashboards at defined intervals
• Drive Quality and process improvement initiatives
• Data Analysis – Strong Analytical skills with an ability to draw conclusions from data(Error Analysis and Root Cause
• Analysis for process deviations)
• Provide data inputs to internal stakeholders
• Flexibility and Availability for any ad-hoc business requirement
• Ensure Confidentiality, Availability and Integrity ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
【Job Description】
① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...
Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
(2.) Improve skill level through self-development / nomi ...
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.
[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...
・Customer service work available 365 days a year
・Responds to inquiries from customers using the online shopping site by both email and chat
・Responds to inquiries from customers who wish to register for the international shipping service and from existing customers by email. Supported languages are Japanese and English.
This is a customer service desk job for a service that sends products purchased on e-commerce sites in Japan to overseas shipping addresses in one go. Experience in international shipping and forwarding services can be utilized. ...