Hospitality Business Specialists
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Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
[Job Summary]
The position is accountable for proactively soliciting and handling sales opportunities for Consortia, Retail, Group and Event from China and Southeast Asia Market, and new business market development and potential High Network Special Negotiate opportunity. Ensures business is turned over properly and in a timely fashion for proper service delivery.
Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
Achieves ...
We are looking for a Duty Manager for Bvlgari Hotel Tokyo, which will open in April 2023.
Job Summary
As a Property Manager on Duty, you will lead all property operations during the night shift. Ensure the highest level of hospitality and service is provided during the night shift. Represent property management in resolving any guest or property related situations. Personally assist with resolving issues and completing tasks.
- Monitor property operations
- Support profit and revenue goals
- Manage and implement HR activities
...
We are looking for a Floor Manager for The Bvlgari Bar in Bvlgari Hotel Tokyo, which will open in April 2023.
【Job Summary】
You will oversee bar operations and be involved in menu planning, maintaining sanitation standards, and assisting servers and hosts on the floor during peak dining hours.
You will also be responsible for continuously improving customer and employee satisfaction, as well as providing training and other necessary tasks to ensure goals are met.
Assisting in Food and Beverage Operations
• Creates and nurtures a property e ...
【Main Accountabilities】
・Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.
・Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.
・Obtain new offers and extra availability directly loaded in the system by the supplier.
・Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing infor ...
■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...
As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?
[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...
[Business content]
・Actively develop new business
・Mainly lodging (including group) sales to travel agencies and corporations
・Promote sales of non-lodging small events, restaurants, spas and activities to maximize the overall profit of the hotel
・ Actively cooperate with the team on all productions, promotions, new projects and news
・Creation of weekly/monthly reports
・Understand the market, create an industry network, and collect information
・Build cooperative relationships with each department within the hotel
Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.
[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...
You will be working as a supervisor/captain of the restaurant in the hotel.
[Job description]
・Cooking and other services
・Help customers have heartwarming experiences such as anniversaries and activities
・Restaurant reservation reception and management, cashier work, etc.
・ Reservation acceptance and sales of takeout items
・Providing room service, accepting and managing reservations
・Ordering work and equipment management, etc.
[Two restaurants: all-day dining and Japanese cuisine]
Aman Kyoto has two restaurants, all day dining ...
The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.
Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?
【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business
[Attractive point]
・You can hone your customer service skills at a first-clas ...
You will be responsible for accounting operations such as revenue audits, payments, and accounts receivable in the Sheraton Grande Tokyo Bay Hotel Accounting Department. ...
We will be responsible for instructing and managing the maintenance functions of hotel facilities and managing improvement operations.
・Promote and plan large-scale projects and repair work for buildings, equipment, etc. in collaboration with GM, owners, and external contractors.
・Promotion of energy conservation
・CAPEX budget management
・Inspection and maintenance to meet various standards and safety standards such as disaster prevention
...
You will be responsible for customer service at a large restaurant within the hotel.
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Bashing/cleanup work
3) Equipment/ingredient inventory management, etc.
4) Management of part-time workers and part-time staff ...